The For Marketing Project Management Training Programmes...

These five regions are based on the regions of Auckland (dark blue coloured segment), Waikato (black segment), Wellington (yellow segment), Canterbury (red segment), and Otago (light blue) (SANZAR, 2012). This segmentation assumes that all consumers in each area have similar needs, and is therefore best applied with another type of segmentation. †¢ Demographic Segmentation. Possible demographic segmentation of NZ for marketing project management training programmes might conventionally be by age, ethnicity, household composition, income or gender. However, a report by Otago University Lifestyles’ Research Group published last year proposes seven demographic segmentations based on the following lifestyles (University of Otago, n.d.): 1. Progressives represent 20% of the NZ population, are well educated, mainly female, community focused, and particularly concerned about environment and social issues. 2. Disengaged represent 15% of the NZ population, mainly middle-aged, have limited interest in social or political matters, and are willing to assume financial debt. 3. Young Pleasure-Seekers represent 13% of the NZ population, are mostly young and self-interested, focus on ownership possessions, and prefer digital media. 4. New Greens represent 8% of the NZ population, are very environmentally aware consumers, appreciate community, and personal well-being. 5. Success-Driven Extroverts represent 11% of the NZ population, are young, media savvy and educated, brandShow MoreRelatedWakewood Case Study1200 Words   |  5 PagesServicing International Dear Graham, I am pleased to submit this proposal of work to support Wakewood Servicing International in develop a change strategy and a roadmap to success of the customer service dept. with also the integration of the marketing and quality departments plus increased product revenues in the next 2 to 3 years. Background and Context Wakewood Servicing has seen many challenges in the last 2-3 years, particularly in the past 12 months. The current recession has clearlyRead MoreWhat Role Should Six Sigma Play in Corporate Strategy?1579 Words   |  7 Pagesresources required. Once these objectives have been set, Six sigma shapes the plan or strategy of how these objectives can be achieved, this means the Six sigma programme has to be closely aligned to corporate strategy. Some organisations choose to implement Six sigma as a separate organisation which makes measuring the success of the programme easier. 3M on the other hand has decided to employ the strategy internally, allowing it to create an organisation wide common language. Choosing to implementRead MoreLeadership Development at Novartis1618 Words   |  7 Pageschemical and analytical development; and chemical production, The two last are under the umbrella of the HUA project. In February 2006, Novartis began constructing a US$83 million site for drug production and development in Changshu inf East China s Jiangsu province, to be fully operational by the end of 2007. The new site, Suzhou Novartis Pharma Technology Co Ltd, is Novartis sixth investment project in China. It will analyse, develop and produce chemicals for drugs used to treat leukaemia, epilepsyRead MoreHewden SWOT Analysis1545 Words   |  7 Pageshigh level of expertise has been achieved by taking part in major construction pro jects throughout the years culminating in participating in the construction of infrastructure for the London Olympic Games in 2012. In addition to that, Hewden has been awarded with important Awards and Prizes since its founding. Another major strength of Hewden is definitely its workforce planning processes and personnel training programmes. 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I have interpreted â€Å"clients† as those organisations that employ Skillpower for project management training or consultancy work. The initial discussions and subsequent feedback solicited from SkillPower clients is invaluable in terms ofRead MorePr Manager, Kpmg Uk, London.1228 Words   |  5 Pagesof the business world and challenged to me to plan and manage campaigns and achieve great PR coverage. Throughout my career, I have built and maintained outstanding relationships with journalists and senior stakeholders, as well as colleagues in marketing and internal communications. Employment history October 2013 – current PR Manager, KPMG UK, London I started off at KPMG as a senior PR executive and after just over a year I was promoted to PR manager. In my role, I am responsible to deliverRead MoreEntrepreneurship Development in Malaysia2543 Words   |  11 Pages1.0 INTRODUCTION Agriculture is Business. The call is clear and strong, reflecting Malaysias aspiration to turn agriculture into the third engine of growth and to make the country self-sufficient in food by 2010. This programme adopted by successful agropreneurs in the process of transformation from farmer to agropreneur is the creation of more added values to the products in terms of improvement in nutritional contents and taste. The transformation process is set to modernize and createRead MoreTips For A Business School Program1527 Words   |  7 Pagessay Goodbye Project, is a sentimental, feel-good, professionally produced Yearbook with everybody from the IEM MSc 2014-15 cohort. We wanted to create a great memory for our class, looking back over what has been a fantastic year and we also believe that it could be a good promotional tool for the MSc IEM programme as a whole. The Business School will potentially use this Yearbook as a promotional tool on a range of media platforms. It will also be used at one of the final programme events and atRead MoreThe Role Of Marketing And Management Of Csr Projects Essay708 Words   |  3 Pagesmeetings and booking conferences. †¢ Marketing and social media: Supporting the marketing strategy for the business through researching channels to market, competitors, growth areas, and social media opportunities; updating the company website. †¢ Events management: Design and implementation of internal, client and CSR events; managing the events budget, and ensuring health and safety obligations are adhered to. †¢ CSR: Development and management of CSR projects to engage colleagues with community

The Crusade For Reconstruction ( Jihad ) - 1732 Words

The organization was to take charge of the assets of the Pahlavi Foundation and to use the proceeds to assist low-income groups. The new foundation in time came to be one of the largest conglomerates in the country, controlling hundreds of confiscated and nationalized factories, trading firms, farms, and apartment and office buildings, as well as two large newspaper chains. The Crusade for Reconstruction (Jihad), established in June, recruited young people for construction of clinics, local roads, schools, and similar facilities in villages and rural areas. The organization also grew rapidly, assuming functions in rural areas that had previously been handled by the Planning and Budget Organization (which replaced the Plan Organization in†¦show more content†¦Because Arab states, including Iraq, had in the past laid claim to Khuzestan as part of the Arab homeland, the government was bound to regard an indigenous movement among the Arabic-speaking population with suspicion. Th e government also suspected that scattered instances of sabotage in the oil fields were occurring with Iraqi connivance. In May 1979, government forces responded to these disturbances by firing on Arab demonstrators in Khorramshahr. Several demonstrators were killed; others were shot on orders of the local revolutionary court. The government subsequently quietly transferred the religious leader of the Khuzestan Arabs, Ayatollah Mohammad Taher Shubayr al Khaqani, to Qom, where he was kept under house arrest. These measures ended further protests. The Kurdish uprising proved more deep-rooted, serious, and durable. The Kurdish leaders were disappointed that the Revolution had not brought them the local autonomy they had long desired. Scattered fighting began in March 1979 between government and Kurdish forces and continued after a brief cease-fire; attempts at negotiation proved abortive. One faction, led by Ahmad Muftizadeh, the Friday prayer leader in Sanandaj, the capital of Kurdish culture, was ready to accept the limited concessions offered by the government. The Kurdish Democratic Party, a more radical group issued demands that the authorities in Tehran did not feel they could accept. These included the enlargement of the

Techniques For Multicell Cellular Networks -Myassignmenthelp.Com

Question: Discuss About The Techniques For Multicell Cellular Networks? Answer: Introduction This report is all about Wombat phone which is a startup mobile company (Scott Davis, 2015). Various customer visiting this new mobile company reviewed that the staffs are behaving in a rude way to their customer and even misleading them with wrong information (Di Silvestre et al., 2013). There are certain areas in the new organization that needs improvisation (Bhagat, Samanta Bhattacharya, 2013). Manager of the help desk of this mobile company that is wombat phone needs certain tools which can help his team leaders to do certain task that sometimes fall outside workflow of the management (Scott Davis, 2015). Asset management mainly involves in support of many groups. Various help desk application offers different type of features to client. Service management mainly focuses to manage configuration and information of asset with the help of desk packages which have feature to manage various kinds of contracts of service and various agreement (Bhagat, Samanta Bhattacharya, 2013). Discussion This report is all about Wombat phone which is a new mobile company (Noh et al., 2013). As the days are passing the firm is reviewed from bad to worse by various customers (Ceipidor et al., 2013). There are certain agents in the help of this company who provide wrong and misleading information to its customers (Ceipidor et al., 2013). The report mainly focuses on the good and efficient management of a help desk by using methods like ticketing everything and maintaining a customer loop (Ceipidor et al., 2013). Asset management Manager of the help desk can help a lot to staff as well as to the customers of this organization named Wombat phone (Du, Darkwa Kokogiannakis, 2013). Asset management can be helpful for supporting various groups as it helps in keeping a track of various things like hardware devices and peripherals, license of various software packages, network components and various equipments related to it. (Du, Darkwa Kokogiannakis, 2013). Help desk application can be helpful as it offers various assets and control of inventory (Noh et al., 2013). These techniques are mainly designed to help the various staff to manage assets of various organization (Du, Darkwa Kokogiannakis, 2013). They are mainly involved in keeping a track of various domains of organization that is hardware devices, packages containing licenses of various software and network component and various task related to it. These techniques are mainly designed to help the various staff to manage the asset of different organization (Scott Davis, 2015). Service Management Many organizations mainly outsource various peripheral hardware and its repairing to many outside vendors (Laudon Laudon, 2016). In addition to the management of asset information and its configuration which can be financial to various desk packages which include various features to manage the contracts of various hardware devices with agreement (Di Silvestre et al., 2013). Many times organization outsource the hardware and maintenance of various peripheral devices and making the repairing to outside vendors. Conclusion From the above discussion it can be concluded that Wombat phone is a new mobile phone company which needs a variety of upgradation in the field of customer service (Rao Fapojuwo, 2014). There are some staff in the organization who provides wrong and misleading information to various customers (Di Silvestre et al., 2013). So the help desk need to be improvised to provide better service to customers. Adopting certain measures like service management and asset management can be proved beneficial to this organization (Rao Fapojuwo, 2014). Transparency with various customer through progress and upgradation can be proved benficial for drawing attention of various customer to ongoing work done by staffs for them (Rao Fapojuwo, 2014). References Bhagat, D., Samanta, S. K., Bhattacharya, S. (2013). Efficient management of fruit pests by pheromone nanogels.Scientific reports,3. Ceipidor, U. B., Medaglia, C. M., Marino, A., Morena, M., Sposato, S., Moroni, A., ... La Morgia, M. (2013, February). Mobile ticketing with NFC management for transport companies. Problems and solutions. InNear Field Communication (NFC), 2013 5th International Workshop on(pp. 1-6). IEEE. Di Silvestre, M. L., Sanseverino, E. R., Zizzo, G., Graditi, G. (2013). An optimization approach for efficient management of EV parking lots with batteries recharging facilities.Journal of Ambient Intelligence and Humanized Computing,4(6), 641-649. Du, D., Darkwa, J., Kokogiannakis, G. (2013). Thermal management systems for Photovoltaics (PV) installations: A critical review.Solar Energy,97, 238-254. Laudon, K. C., Laudon, J. P. (2016). Management information system. Pearson Education India. Noh, J. H., Im, S. H., Heo, J. H., Mandal, T. N., Seok, S. I. (2013). Chemical management for colorful, efficient, and stable inorganicorganic hybrid nanostructured solar cells.Nano letters,13(4), 1764-1769. Rao, J. B., Fapojuwo, A. O. (2014). A survey of energy efficient human resource management techniques for multicell cellular networks.IEEE Communications Surveys Tutorials,16(1), 154-180. Scott, W. R., Davis, G. F. (2015).Organizations and organizing: Rational, natural and open systems perspectives. Routledge

The Wretched Of The Earth Essays - Marxist Humanists,

The Wretched Of The Earth Fanon's book, "The Wretched Of The Earth" like Foucault's "Discipline and Punish" question the basic assumptions that underlie society. Both books writers come from vastly different perspectives and this shapes what both authors see as the technologies that keep the populace in line. Foucault coming out of the French intellectual class sees technologies as prisons, family, mental institutions, and other institutions and cultural traits of French society. In contrast Frantz Fanon (1925-1961) born in Martinique into a lower middle class family of mixed race ancestry and receiving a conventional colonial education sees the technologies of control as being the white colonists of the third world. Fanon at first was a assimilationist thinking colonists and colonized should try to build a future together. But quickly Fanon's assimilationist illusions were destroyed by the gaze of metropolitan racism both in France and in the colonized world. He responded to the shattering of his neo-colonial identity, his white mask, with his first book, Black Skin, White Mask, written in 1952 at the age of twenty-seven and originally titled "An Essay for the Disalienation of Blacks." Fanon defined the colonial relationship as one of the non recognition of the colonized's humanity, his subjecthood, by the colonizer in order to justify his exploitation. Fanon's next novel, "The Wretched Of The Earth" views the colonized world from the perspective of the colonized. Like Foucault's questioning of a disciplinary society Fanon questions the basic assumptions of colonialism. He questions whether violence is a tactic that should be employed to eliminate colonialism. He questions whether native intellectuals who have adopted western methods of thought and urge slow decolonization are in fact part of the same technology of control that the white world employs to exploit the colonized. He questions whether the colonized world should copy the west or develop a whole new set of values and ideas. In all these questionings of basic assumptions of colonialism Fanon exposes the methods of control the white world uses to hold down the colonies. Fanon calls for a radical break with colonial culture, rejecting a hypocritical European humanism for a pure revolutionary consciousness. He exalts violence as a necessary pre-condition for this rupture. Fanon supported the most extreme wing of the FLN, even opposing a negotiated transition to power. His book though sees the relationship and methods of control in a simplistic light; he classifies whites, and native intellectuals who have adopted western values and tactics as enemies. He fails to see how these natives and even the white world are also victims who in what Foucault calls the stream of power and control are forced into their roles by a society which itself is forced into a role. Fanon also classifies many colonized people as mentally ill. In his last chapter he brings up countless cases of children, adults, and the elderly who have been driven mad by colonialism. In one instance he classifies two children who kill their white playmate with a knife as insane. In isolating these children classifying there disorders as insanity caused by colonialism he ironically is using the very thought systems and technologies that Foucault points out are symptomatic of the western disciplinary society. Fanon's book filled with his anger at colonial oppression was influential to Black Panther members Newton and Seale. As students at Merrit College, in Oakland, they had organized a Soul Students' Advisory Council, which was the first group to demand that what became known as African-American studies be included in the school curriculum. They parted ways with the council when their proposal to bring a drilled and armed squad of ghetto youths onto campus, in commemoration of Malcolm X's birthday, the year after his assassination, was rejected. Seale and Newton's unwillingness to acquiesce to more moderate views was in large part influenced by Fanon's ideas of a true revolutionary consciousness. In retrospect Fanon's efforts to expose the colonial society were successful in eliminating colonialism but not in eliminating the oppression taking place in the colonized world. Today the oppression of French colonialism in Algeria has been replaced by the violence of the civil war in Algeria, and the dictator of Algeria who has annulled popular elections, a the emergence of radical Islam

Alcohol Drug Addiction And Domestic Violence Abuse Social Work Essay Essays

Alcohol Drug Addiction And Domestic Violence Abuse Social Work Essay Essays Alcohol Drug Addiction And Domestic Violence Abuse Social Work Essay Essay Alcohol Drug Addiction And Domestic Violence Abuse Social Work Essay Essay they are likely to go on mistreating drugs in order to conform to society s outlooks. Stress and depression Stress is a major factor which drives people to mistreat drugs. When people are stressed, they lose hope and expression for alternate agencies of alleviating the emphasis. Many opt to utilize drugs, and the common drug abused due to emphasize is intoxicant. Alcohol detaches victims from life s worlds and they temporarily bury their jobs. This is why it is their drug of pick. Other drugs abused due to emphasize include marihuanas, cocaine, diacetylmorphine and others. All these drugs are habit-forming and have potential to detach users from world. This may take to the committee of violent Acts of the Apostless by drug users. Victims of force may include household members, therefore domestic force. Geneticss Although research on this position of intoxicant maltreatment has been inconclusive, there is grounds that household history plays a function in maltreatment of intoxicant. Families which have histories of alcohol addiction study higher incidence of maltreatment of intoxicant than those which do non hold such histories. This may be linked to exposure to alcohol at early ages. In such households, kids may be exposed to alcohol at an early age hence the development of alcohol addiction. Such kids begin devouring intoxicant at early ages, become addicted and mistreat it as grownups. Summary and decision Assorted facets of domestic force and drug usage have been discussed. Domestic force and drug usage are two major societal frailties which threaten the stableness of society. Domestic force instances are really common in society although most instances go unreported. This is associated with stigma which victims are exposed to when they are abused by close household members. Drug usage is seen to adversely impact the wellness of users, with immense costs being used to handle drug users. In add-on, many human deaths are caused by drug usage, with intoxicant maltreatment being a taking cause of drug-related human deaths. The double relationship between domestic maltreatment and drug usage has besides been discussed. Drug usage leads to domestic maltreatment and frailty poetry. Both frailties should hence be fought manus in manus in order to accomplish the desirable consequences. However, drug usage and domestic force are two complicated jobs which should be dealt with carefully due to their impacts on the household unit. Most of domestic force instances are unreported due to stigma faced by victims. It is of import to publicise both frailties and do the society more cognizant of them in order for assorted intercessions to be effectual. The barriers which lead to high rates of committee of the offense including weak Torahs and stigma should besides be removed. This will ease coverage and prosecution of more wrongdoers who commit these offenses. Other intercessions needed to be implemented to cut down instances of drug usage and domestic force will be discussed below ; Recommendations on cut downing household force Legislation Legislation plays a important function in moving as hindrance to offense. Many people can non perpetrate offense due to fear of reverberations. In undertaking domestic maltreatment, a similar attack is effectual since rough reverberations will discourage wrongdoers ( Johnson A ; Ferraro, 2004 ) .. Parliament around the universe should develop harsher statute law to cover with domestic maltreatment and drug usage since it is a important societal job. This will cut down committee of both frailties since the long sentences to maltreaters will deter these offenses. Rehabilitation Victims of drug usage and domestic maltreatment demand shelters and aid to reconstruct their lives. Rehabilitation shelters should offer victims an environment off from maltreatment, where they can seek medical, fiscal and legal aid to enable them get the better of the maltreatment they experience. This will promote victims to describe maltreatment and buffer them against inauspicious economic effects of coverage maltreatment, in instance the culprit was the breadwinner. Victims in rehabilitation centres should besides entree guidance in order to cut down injuries caused by domestic and drug maltreatment. Socialization procedure Proper socialisation will guarantee that kids are cognizant of societal frailties. They need to hold societal virtuousnesss and consciousness on effects of perpetrating offenses such as drug usage and household force. When kids have societal virtuousnesss, they are improbable to perpetrate these frailties. The household unit is responsible for transfusing these virtuousnesss ; hence parents should educate their kids against drug usage. The society should utilize negative intercessions to deter committee of household force and drug usage. This will guarantee that these frailties are non tolerable in society and it will deter their committee. Public instruction Harmonizing to Hamel and Nicholls ( 2007 ) , instruction is really effectual in cut downing maltreatment. The populace should be educated at single, society and household degrees on domestic maltreatment and drug usage. When people are educated about societal frailties, they are cognizant of how they can cover with them and deter their committee. Abuse marks from victims should be discussed in order to do society study suspected maltreatment instances. Cooperation with jurisprudence hatchet mans will besides assist eliminate this frailty through more prosecution of culprits. In add-on, shelters for victims should be publicized to guarantee victims seek justness. Education on maltreatment will forestall the standardization of maltreatment in households.

Mary of Burgundy, Duchess of Burgundy

Mary of Burgundy, Duchess of Burgundy ​Known for:  signing the Great Privilege and, by her marriage, bringing her dominions under Habsburg control Dates:  February 13, 1457 - March 27, 1482 About Mary of Burgundy The only child of Charles the Bold of Burgundy and Isabella of Bourbon, Mary of Burgundy became ruler of his lands after her fathers death in 1477. Louis XI of France attempted to force her to marry the Dauphin Charles, thus bringing under French control her lands, including the Netherlands, Franche-Comte, Artois, and Picardy (the Low Countries). Mary, however, did not want to marry Charles, who was 13 years younger than she was. In order to win support for her refusal among her own people, she signed the Great Privilege which returned significant control and rights to localities in the Netherlands. This agreement required the approval of the States to raise taxes, declare war or make peace. She signed this agreement on February 10, 1477. Mary of Burgundy had many other suitors, including Duke Clarence of England. Mary chose Maximilian, Archduke of Austria, of the Habsburg  family, who later became emperor Maximilian I. They married on August 18, 1477. As a result, her lands became part of the Habsburg empire. Mary and Maximilian had three children. Mary of Burgundy died in a fall from a horse on March 27, 1482. Their son Philip, later called Philip the Handsome, was held as virtually a prisoner until Maximilian freed him in 1492. Artois and Franche-Comte became his to rule; Burgundy and Picardy returned to French control. Philip, called Philip the Handsome, married Joanna, sometimes called Juana the Mad, heiress to Castile and Aragon, and thus Spain also joined the Habsburg empire. The daughter of Mary of Burgundy and Maximilian was Margaret of Austria, who served as governor of the Netherlands after her mothers death and before her nephew (the future Charles V, Holy Roman Emperor) was old enough to rule. A painter is known as the  Master of Mary of Burgundy  for an illuminated Book of Hours he created for Mary of Burgundy. Mary of Burgundy Facts Title:  Duchess of Burgundy Father:  Charles the Bold of Burgundy, son of Philip the Good of Burgundy and Isabella of Portugal. Mother:  Isabella of Bourbon (Isabelle de Bourbon), daughter of Charles I, Duke of Bourbon, and Agnes of Burgundy. Family Connections:  Marys father and mother were first cousins: Agnes of Burgundy, her maternal grandmother, and Philip the Good, her paternal grandfather, were both children of Margaret of Bavaria and her husband John the Fearless of Burgundy. Marys great-grandfather John the Fearless of Bavaria was a grandson of John II of France and Bonne of Bohemia; so was another great-grandmother, her mothers paternal grandmother Marie of Auvergne. Also known as:  Mary, Duchess of Burgundy; Marie Places: Netherlands, Habsburg Empire, Hapsburg Empire, Low Countries, Austria.

Experiment 2 Resonant circuit Lab Report Example | Topics and Well Written Essays - 1000 words

Experiment 2 Resonant circuit - Lab Report Example However, this current if often affected by several other factors both from within the connection itself and from without i.e. from the external environment. Impedance, the vector sum of reactance and resistance, describes the phase difference and the ratio of amplitudes between sinusoidally varying voltage and sinusoidally varying current at a given frequency. Fourier analysis allows any signal to be constructed from a spectrum of frequencies, whence the circuit's reaction to the various frequencies may be found. This paper will look at the measurement/ the process of determining the amount of current flowing through an electric circuit by use of a resonator. This is done by analyzing the frequencies of the resonation reflected on the resonator. The level of current transmitted by different sources of power differs depending on the voltage capacity of the source. Sources with higher voltage will result in the increase in the amount of current flowing through the circuit when the loop is closed and the low voltage sources will as well result into low current flowing within the circuit. When the connection is terminated, the current ceases to flow and the charge stored in the capacitor is lost (as the capacitor discharges) (Hammond). Besides, the resonant is used to establish the amount of charge radiated into the capacitor during charging and the amount/ rate of loss of charges over time as the capacitor discharges. The experiment was carried out by setting up a circuit connection off with an AC power source as the source of current transmitted through the circuit and the two nodes X and Y connected to the resonator. These nodes reflect the frequency of the current flowing through the circuit as reflected in the wavelengths on the resonator. When the circuit is closed, current flows through it and the wavelengths of the current shown on the resonator, contrary, when the circuit is broken, the current cease to low and the waves ceases to be transmitted across the circuit. This is indicated by the cession in the projection of the waves on the resonator and the cession of the resonation capacity of the resonator. Certain physical factors are used to determine this variation in the flow of current. These include the amplitude, a, of the waves transmitted through the circuit and the wavelength, ?, of the waves produced as current flows through the connection. While the amplitude of the current shown on the resonator indicates the amount of current passed across at any given instance, the frequency of these wavelengths qualifies the voltage of the power source. The principles mused in this experiment is that of the flow of current in an electric circuit determined by the power source. That the higher the power voltage, the higher the amount of current flowing through the circuit and vice versa. The capacitance of the capacitors is then determined to indicate the amount of charge stored in the capacitors. This capacitance varies from time to time depending on the voltage strength of the power source. The total capacitance of the device that resonates with the inductance of the winding tested is the distributed capacitance; Cd. Experience shows that this result is considered axiomatic by many Engineers. (Hammond) This experiment id very important for electricians and engineers as it helps them the determine with rather accuracy the

FCC v. CBS Case Analysis Essay Example | Topics and Well Written Essays - 750 words

FCC v. CBS Case Analysis - Essay Example Courts figure out if the discourse at the inquiry is viewed as profane or indecent. In the event that the discourse is viewed as profane, the court will figure out if the discourse is thought to be an infrequent, fleeting expletive, in which case the FCC does not so much keep up the privilege to direct a periodic expletive. The legislature must show a convincing enthusiasm to manage sexually unequivocal material where minors are liable to view where through the slightest prohibitively implies accessibly. For this situation, there was a sexually unequivocal presentation amid the most recent few seconds of a live TV musical performance amid the CBS show of the Super Bowl. Despite the fact that the presentation itself is not an issue, the court here must figure out if such performance is viewed as a fleeting expletive such that a fine ought not to be maintained. During the year, 1978 case number 438 U.S.A 726 that was FCC v. Pacifica, the verdict by the court was that incidental, fleeting expletive ought not to be directed. The Court in Pacifica found out that FCC holds the power to preclude foul show when kids were prone to be tuning in. This is because comedy repetitive utilization of unequivocal dialect showed over the radio was obscene yet not profane. It confirmed that the occasion must be evaluated and examined on the realities of what happened and that an infrequent fleeting expletive does not climb to the level of regulation. In this situation, the event, pertaining Jackson and Timberlake happened toward the end of a performance amid the super bowl halftime show, enduring just a couple of seconds in respect to the ten moments long performance itself. This occasion was brisk and hard to see, as it was a live performance including numerous lights, cam edges, and entertainers.  

Promote Person Centred Approaches Essay Example for Free

Promote Person Centred Approaches Essay 1.1 Person centred planning (PCP) should encompass every aspect of a service users support. Effective PCP is designed to ensure that the individual’s needs are always central when creating an effective support plan. Aspects such as an individuals goals, history, communication requirements, likes, dislikes and personal preferences should all be dutifully incorporated to create a fair, effective and unique care plan. For example, we have to respect the choices of the User. If the spiritual believes could appear not adequate for us, doesn’t mean that we are right and they are wrong. We need to do everything we can for help to promote adequate and good care for this user respecting their choices, independence and privacy. 1.2 The Care Plan is our bible. It provide all the information we need to provide the care  that the Users desire. The person is at the centre of our work, this mean we need plan and let the person to maintain their independent. Care Plans need to be review regularly to fulfil the individuals needs. Using effective care plans that apply person centres values provides the service user the chance to create a plan that it directly linked to their values and needs. Nobody likes to feel as though a generic method of care is applied when considering his or her support needs. Everyone is unique with requirements that relate exclusively to them 2.3 It is important to remain flexible when considering a service users support needs. An individual will always be changing and growing so it is important that this is reflected within their care plan. For example when I have previously supported NP goals relating to his ability to gain confidence whilst walking outside had to be met in a way that made the goal attainable. At first a goal of independent walking had been included within his IPP however any strict detail as to why and how this were to be most effectively achieved had to be assessed whilst communicating with him during our 1:1 support sessions. It turned out hat this goal was advised so that he could gain the confidence to go to work independently  without the need to get a life from his relative. As we would commonly visit the supermarket we created a method whereby the journey to the local supermarket was broken into segments where he would walk independently, slowly managing a further and further distance each week. Had I said that he should walk the entire journey by himself without breaking it down into manageable steps this goal would have not been completed. Therefore the effective completion of this goal was only attained through the needs of the individual being met on a personal level. 3.1 Mental capacity can be a complicated and ever adapting benchmark when assessing a person’s ability to do what is best for themselves. People must always be allowed to make mistakes as this will always be an inalienable human right of any individual. Ensuring that people do not put themselves or anyone else in direct  and immediate danger is the reason behind why the mental capacity act has been created. Factors such as anxiety and tiredness can affect an individuals ability to express consent which is reflective of their true needs. When a care plan is created it is always best to do it at a time and place where a service user feels relaxed and able to express their needs in a manner that is in alignment with their true feelings. For example at time times when I have supported ES he has been unable to convey a true account of his feelings due to being anxious at the time. If this is the case it is best for ES to spend some time doing relaxation exercises so that he can effectively participate in the design of his IPP. 3.3 For example when we admin Medications Stop any other activities we are doing, check and read all the information we have (care plan, MAR chart, blister pack ) Log in the LogBook. If anything happen, report immediately to line manager, inform the user and report it in the LogBook. If consent cannot be readily established an assessment of the persons capacity would need to be carried out. Firstly it would have to be considered that the individual understands what they are being asked to do, why they are being asked to do it and to what the concequences of their  choices may be. It is worth considering if they are relaxed, tired or preoccupied at this time. It can be beneficial to implement relaxation exercises to try and calm down a service user or even getting in touch with their family to ensure that their needs are fully met. If they are putting themselves or anyone else in immediate danger it can at points be necessary to contact emergency services depending on the severity of the situation. However this should always remain a the last option available when trying to diffuse a situation. 4.1 Encouraging people to do as much as possible for themselves , settings goals and task. Listening and acknowledging someone strengths and weakness. Allow individuals time to think and evolve in what they want to do. Recognising achievements however big or small they have made. If they cannot understand or make decisions by their self, the next of kin will be informed and asked. The order usually is spouses, parents, children (this may change) 5.3 Risk assessments are a vital part to an individuals care plan. It ensures that they will not be putting themselves or anyone else in danger. Whilst being an important part of any care plan they should remain as non invasive as possible to ensure that a service users retains the right to make their own choices. Certain risk assessments will contain a higher risk factor than others. It is when risks such as crossing road in a dangerous manner are enacted that the service users choice can become secondary to the fact that they are putting themselves in immediate danger. Risk factors such as ones that relate to dietary factors often have a smaller risk factor making it more possible to fully involve the service user in the decision making process when trying to effectively manage the risk in question. 5.4 Ensuring they have the correct information and know when these decision were made on their behalf. Inform them of the rights that they have. Assisting on searching of more information which that may help them make their decisions. If they would  like to make a complaint, inform them the Company policy and help them in  making the complaint if necessarily 6.1 : Personal Identity is the way we see our self and is related to our self image. This is important because it we will affect the way we feel about our self ( self esteem ) Personal Identity includes: Who we are What make us unique What are our values Physical identity Internal Identity Personals Goals 6.2 Those can be very different for different reasons but everyone can reach a good level of fulfilment. For someone could be physical or mental health. Is important that everyone knows this fact because will improve well-being and therefore our level or care. For example one person is important be eating a health meal or for another is not important. Or for an individual is important go to church but for other is more appealing watching a TV show. 6.3 When supporting an individual it is important to make sure that you can meet their needs in a way that promotes their sense of identity, self-image and self-esteem. When I have supported MC he has explained about how he has felt unfairly treated at work. This was mainly due to his lack of career progression as well a request for a transfer not being met, although having been promised. To help with this we constructed an information leaflet about his condition, which we gave to his employers so that they were fully aware of how to best interact with him. I also started communicating with his employer about getting a transfer to a branch that was closer to where he lived. As a result of this he has now been transferred closer to where he lives as well as feeling more valued as an employee. This has helped with develop his self-identity and self image through an increased sense of self worth as well as helping to improve his self-esteem. 7.1 A Risk Assessment will be done depending on the circumstances and surrounding. Like if the user live in the community or live in a care home. The risks are different in those scenarios and different actions need to be taken for make the living area safe. Risk assessments help decipher whether an individual needs 1:1 support or 2:1 support. They can also allow health  care professionals to implement safeguarding techniques to guarantee that the service user will not come into harm. This can include procedures such as giving individuals location devices if they are prone to wondering of whilst not being fully aware of their actions amongst many other advantageous practices to ensure the individuals safety. 7.2 The purpose of risk assessment is to eliminate any risk that may cause harm or loss to both service user and carer worker. However, in relation to the service user is important to remember their human rights are respected. For example the right to choose. If they are assessed also for a Mental Health Capacity and the outcome show that they are able to decide they are allow to make unwise or eccentric decisions. However it is important to identify the risk or possible outcomes, inform the Service User which will support to make a decision that will possibly involve taking some risks. 7.3 : Everyone’s circumstances could change over time in better or worse. Is important to identify any furthers changes or risks so the care plan can reflect the person immediate needs. Also people opinions and what they wants may change. Is important to keep the â€Å"person centred care approach† in mind all the times and during reviews. Also keep in mind our duty of care. the goal of effective support is help empower service users to the point where they feel able to lead an independent and rewarding life. As this is the goal of any support provider they must be aware that for one to achieve this they need to learn to manage the risks that they are subjected to in an independent manner. Therefore as a person grows and develops towards a heightened state of independence it is important to let them take control of their own lives and that means realising that risks that they may have formerly posed a threat to their well being will be withdrawn as they will know how to autonomously manage these hazards themselves.

Love :: essays research papers

In 1606 William Shakespeare, the Bard of Avon, wrote a play which would go down in history as the cursed Scottish play after numerous mishaps during production. It was written for his new patron, James I (James VI of Scotland), following the death of Queen Elizabeth. James was interested in witchcraft and Scotland, and hence the themes in the play. Banquo is James's ancestor. The play itself tells the story of a man, urged by his wife and foretold by prophecy, who commits regicide in order to gain power. Unfortunately, due to numerous quirks of language and obscure allusions, the play is difficult to understand without assistance. Using this annotated version along with external links and analysis, to more information, you can now get a better grasp of one the best tragedies ever written, the tale of Macbeth. Notes on reading this: The summaries, notes, and definitions are all stored in large files that serve you throughout the play. It is a good idea to let them load completely into your browser's cache the first time you access them, and from then on there will be a minimal de lay. Try reading through quickly, trying to get the gist and not dwelling on specific phrases. Then come back and use the annotation, as well as your knowledge of English and what is going on, to decipher the wit and depth of each line. Any differences in spelling of words between the glossary and the text are the result of version differences that pop up in various editions of Shakespeare's works and aren't important. You are encouraged to look up any words not defined here using the on-line dictionary, but please let us know so we can add them to our list of words as well.

Position Paper- Rene Descartes Essay

Rene Descartes was known as a modern philosopher who questioned everything unable to be proven true, a type of thinking called skepticism. He also was intrigued by reason and opinions of people and how they created the opinions from society and their surroundings. His ideas have evolved into modern philosophy all around the world. People are born with the natural sense of reason (the instinct to determine right from wrong). This natural sense is what creates opinions. No two people have the exact same opinion, because no two people reason the exact same way. The distinction between right and wrong is an opinion itself, therefore, reason is just a subject of opinion. Opinions are becoming a problem. Many people are either open minded or close minded based on society and their surroundings. Descartes’ was neither here nor there about how someone thinks, but the best lesson he learned during his life was â€Å"not to believe too firmly anything of which I had learnt merely by example. † This basically means to caution yourself from making opinions based on a set example, which implies the greatness of an open mind rather than a closed mind. Another subject of opinion is acceptance. Take the average Joe for example. He has an opinion, he accepts it, and that opinion is true, no question. But what about the other millions of people in the world who accept something different than Joe? Won’t they think Joe’s opinion is not true and he’s accepting something wrong? In the grand scheme of things, no one really knows what is true and what’s not. That’s why everyone should have an open mind and be willing to accept more than what’s in their zone of comfort or belief. Our society has a bad habit of manipulating the human mind and forcing it to believe what’s popular. This has become a controversy all over the world. Descarte would not appreciate what society has done to many of its citizens because more people than not are obsessed with their own belief and aren’t willing to think outside of the box. Everyone needs to remember what Descarte talked about in this document and create a balance of what they currently believe in and what beliefs they would like to explore.

Anna Freud

Anna Freud (3 December 1895 – 9 October 1982) was the sixth and last child of Sigmund and Martha Freud. Born in Vienna, she followed the path of her father and contributed to the newly born field of psychoanalysis. Alongside Melanie Klein, she may be considered the founder of psychoanalytic child psychology: as her father put it, child analysis ‘had received a powerful impetus through â€Å"the work of Frau Melanie Klein and of my daughter, Anna Freud†Ã¢â‚¬Ëœ.Compared to her father, her work emphasized the importance of the ego and its ability to be trained socially. The Vienna years Anna Freud appears to have had a comparatively unhappy childhood, in which she ‘never made a close or pleasureable relationship with her mother, and was really nurtured by their Catholic nurse Josephine'. She had difficulties getting along with her siblings, specifically with her sister Sophie Freud (as well as troubles with her cousin Sonja Trierweiler, a â€Å"bad influenceâ €  on her).Her sister, Sophie, who was the more attractive child, represented a threat in the struggle for the affection of their father: ‘the two young Freuds developed their version of a common sisterly division of territories: â€Å"beauty† and â€Å"brains†Ã¢â‚¬Ëœ, and their father once spoke of her ‘age-old jealousy of Sophie'. As well as this rivalry between the two sisters, Anna had other difficulties growing up – ‘a somewhat troubled youngster who complained to her father in candid letters how all sorts of unreasonable thoughts and feelings plagued her'. It seems that ‘in general, she was relentlessly competitive with her siblings†¦ nd was repeatedly sent to health farms for thorough rest, salutary walks, and some extra pounds to fill out her all too slender shape': she may have suffered from a depression which caused eating disorders. The relationship between Anna and her father was different from the rest of her family; they were very close. She was a lively child with a reputation for mischief. Freud wrote to his friend Wilhelm Fliess in 1899: ‘Anna has become downright beautiful through naughtiness'. Freud is said to refer to her in his diaries more than others in the family.Later on Anna Freud would say that she didn’t learn much in school; instead she learned from her father and his guests at home. This was how she picked up Hebrew, German, English, French and Italian. At the age of 15, she started reading her father’s work: a dream she had ‘at the age of nineteen months†¦ [appeared in] The Interpretation of Dreams, and commentators have noted how ‘in the dream of little Anna†¦ little Anna only hallucinates forbidden objects'. Anna finished her education at the Cottage Lyceum in Vienna in 1912. Suffering from a depression, she was very insecure about what to do in the future.Subsequently, she went to Italy to stay with her grandmother, and there is evid ence that ‘In 1914 she travelled alone to England to improve her English', but was forced to leave shortly after arriving because war was declared. In 1914 she passed the test to be a trainee at her old school, the Cottage Lyceum. From 1915 to 1917, she was a trainee, and then a teacher from 1917 to 1920. She finally quit her teaching career because of tuberculosis. In 1918, her father started psychoanalysis on her and she became seriously involved with this new profession.Her analysis was completed in 1922 and thereupon she presented the paper â€Å"The Relation of Beating Fantasies to a Daydream† to the Vienna Psychoanalytical Society, subsequently becoming a member. In 1923, Freud began her own psychoanalytical practice with children and two years later she was teaching at the Vienna Psychoanalytic Training Institute on the technique of child analysis. From 1925 until 1934, she was the Secretary of the International Psychoanalytical Association while she continued ch ild analysis and seminars and conferences on the subject.In 1935, Freud became director of the Vienna Psychoanalytical Training Institute and in the following year she published her influential study of the â€Å"ways and means by which the ego wards off displeasure and anxiety†, The Ego and the Mechanisms of Defence. It became a founding work of ego psychology and established Freud’s reputation as a pioneering theoretician. In 1938 the Freuds had to flee from Austria as a consequence of the Nazis' intensifying harassment of Jews in Vienna following the Anschluss by Germany. Her father's health had deteriorated severely due to jaw cancer, so she had to organize the family's emigration to London.Here she continued her work and took care of her father, who finally died in the autumn of 1939. When Anna arrived in London, a conflict came to a head between her and Melanie Klein regarding developmental theories of children, culminating in the Controversial discussions. The w ar gave Freud opportunity to observe the effect of deprivation of parental care on children. She set up a centre for young war victims, called â€Å"The Hampstead War Nursery†. Here the children got foster care although mothers were encouraged to visit as often as possible.The underlying idea was to give children the opportunity to form attachments by providing continuity of relationships. This was continued, after the war, at the Bulldogs Bank Home, which was an orphanage, run by colleagues of Freud, that took care of children who survived concentration camps. Based on these observations Anna published a series of studies with her longtime friend, Dorothy Burlingham-Tiffany on the impact of stress on children and the ability to find substitute affections among peers when parents cannot give them. In 1947, Freud and Kate Friedlaender established the Hampstead Child Therapy Courses.Five years later, a children's clinic was added. Here they worked with Freud's theory of thedeve lopmental lines. Furthermore Freud started lecturing on child psychology: Siegfried Bernfeld and August Aichorn, who both had practical experience of dealing with children, were among her mentors in this. From the 1950s until the end of her life Freud travelled regularly to the United States to lecture, to teach and to visit friends. During the 1970s she was concerned with the problems of emotionally deprived and socially disadvantaged children, and she studied deviations and delays in development.At Yale Law School, she taught seminars on crime and the family: this led to a transatlantic collaboration with Joseph Goldstein and Albert Solnit on children and the law, published as Beyond the Best Interests of the Child (1973). Freud died in London on 9 October 1982. She was cremated at Golders Green Crematorium and her ashes placed in a marble shelf next to her parents' ancient Greek funeral urn. Her lifelong friend Dorothy Burlingham and several other members of the Freud family also rest there.One year after Freud's death a publication of her collected works appeared. She was mentioned as â€Å"a passionate and inspirational teacher† and in 1984 the Hampstead Clinic was renamed the Anna Freud Centre. Furthermore her home in London for forty years was in 1986, as she had wished, transformed into the Freud Museum, dedicated to her father and the psychoanalytical society. Major contributions to psychoanalysis Anna Freud's first article, ‘on beating fantasies, drew in part on her own inner life, but th[at]†¦ made her contribution no less scientific'.In it she explained how ‘Daydreaming, which consciously may be designed to suppress masturbation, is mainly unconsciously an elaboration of the original masturbatory fantasies'. Freud had earlier covered very similar ground in ‘†A Child is Being Beaten†Ã¢â‚¬Ëœ – ‘they both used material from her analysis as clinical illustration in their sometimes complementary pap ers' – in which he highlighted a female case where ‘an elaborate superstructure of day-dreams, which was of great significance for the life of the person concerned, had grown up over the masochistic beating-phantasy†¦ one] which almost rose to the level of a work of art'. ‘Her views on child development, which she expounded in 1927 in her first book, An Introduction to the Technique of Child Analysis, clashed with those of Melanie Klein†¦ [who] was departing from the developmental schedule that Freud, and his analyst daughter, found most plausible'. In particular, Anna Freud's belief that ‘In children's analysis, the transference plays a different role†¦ and the analyst not only â€Å"represents mother† but is still an original second mother in the life of the child' became something of an orthodoxy over much of the psychoanalytic world.For her next major work in 1936, her ‘classic monograph on ego psychology and defense mechanism s, Anna Freud drew on her own clinical experience, but relied on her father's writings as the principal and authoritative source of her theoretical insights'. Here her ‘cataloguing of regression, repression, reaction formation, isolation, undoing, projection, introjection, turning against the self, reversal and sublimation' helped establish the importance of the ego functions and the concept of defense mechanisms, continuing the greater emphasis on the ego of her father — ‘We should like to learn more about the ego' — during his final decades.Special attention was paid in it to later childhood and adolescent developments — ‘I have always been more attracted to the latency period than the pre-Oedipal phases' – emphasising how the ‘increased intellectual, scientific, and philosophical interests of this period represent attempts at mastering the drives'. The problem posed by physiological maturation has been stated forcefully by Anna Freud. â€Å"Aggressive impulses are intensified to the point of complete unruliness, hunger becomes voracity†¦ The reaction-formations, which seemed to be firmly established in the structure of the ego, threaten to fall to pieces†.Selma Fraiberg's tribute of 1959 that ‘The writings of Anna Freud on ego psychology and her studies in early child development have illuminated the world of childhood for workers in the most varied professions and have been for me my introduction and most valuable guide spoke at that time for most of psychoanalysis outside the Kleinian heartland. Arguably, however, it was in Anna Freud's London years ‘that she wrote her most distinguished psychoanalytic papers — including â€Å"About Losing and Being Lost†, which everyone should read regardless of their interest in psychoanalysis'.Her description therein of ‘simultaneous urges to remain loyal to the dead and to turn towards new ties with the living' may perhaps reflect her own mourning process after her father's recent death. Focusing thereafter on research, observation and treatment of children, Anna Freud established a group of prominent child developmental analysts (which included Erik Erikson, Edith Jacobson and Margaret Mahler) who noticed that children's symptoms were ultimately analogue to personality disorders among adults and thus often related to developmental stages.Her book Normality and Pathology in Childhood (1965) summarised ‘the use of developmental lines charting theoretical normal growth â€Å"from dependency to emotional self-reliance†Ã¢â‚¬Ëœ. Through these then revolutionary ideas Anna provided us with a comprehensive developmental theory and the concept of developmental lines, which combined her father's important drive model with more recent object relations theories emphasizing the importance of parents in child development processes.Nevertheless her basic loyalty to her father's work remained unimpaired , and it might indeed be said that ‘she devoted her life to protecting her father's legacy†¦ In her theoretical work there would be little criticism of him, and she would make what is still the finest contribution to the psychoanalytic understanding of passivity', or what she termed ‘altruistic surrender†¦ excessive concern and anxiety for the lives of his love objects'. Jacques Lacan called ‘Anna Freud the plumb line of psychoanalysis. Well, the plumb line doesn't make a building†¦ but] it allows us to gauge the vertical of certain problems'; and by preserving so much of Freud's legacy and standards she may indeed have served as something of a living yardstick. With psychoanalysis continuing to move away from classical Freudianism to other concerns, it may still be salutary to heed Anna Freud's warning about the potential loss of her father's 'emphasis on conflict within the individual person, the aims, ideas and ideals battling with the drives to k eep the individual within a civilized community. It has become modern to water this down to every individual's longing for perfect unity with his mother†¦There is an enormous amount that gets lost this way'. About essential personal qualities in psychoanalysts â€Å"Dear John †¦ , You asked me what I consider essential personal qualities in a future psychoanalyst. The answer is comparatively simple. If you want to be a real psychoanalyst you have to have a great love of the truth, scientific truth as well as personal truth, and you have to place this appreciation of truth higher than any discomfort at meeting unpleasant facts, whether they belong to the world outside or to your own inner person.Further, I think that a psychoanalyst should have†¦ interests†¦ beyond the limits of the medical field†¦ in facts that belong to sociology, religion, literature, [and] history,†¦ [otherwise] his outlook on†¦ his patient will remain too narrow. This point co ntains†¦ the necessary preparations beyond the requirements made on candidates of psychoanalysis in the institutes. You ought to be a great reader and become acquainted with the literature of many countries and cultures.In the great literary figures you will find people who know at least as much of human nature as the psychiatrists and psychologists try to do. Does that answer your question? † In perhaps not dissimilar vein, she wrote in 1954 that ‘With due respect for the necessary strictest handling and interpretation of the transference, I feel still that we should leave room somewhere for the realization that analyst and patient are also two real people, of equal adult status, in a real personal relationship to each other. Anna Freud Anna Freud (3 December 1895 – 9 October 1982) was the sixth and last child of Sigmund and Martha Freud. Born in Vienna, she followed the path of her father and contributed to the newly born field of psychoanalysis. Alongside Melanie Klein, she may be considered the founder of psychoanalytic child psychology: as her father put it, child analysis ‘had received a powerful impetus through â€Å"the work of Frau Melanie Klein and of my daughter, Anna Freud†Ã¢â‚¬Ëœ.Compared to her father, her work emphasized the importance of the ego and its ability to be trained socially. The Vienna years Anna Freud appears to have had a comparatively unhappy childhood, in which she ‘never made a close or pleasureable relationship with her mother, and was really nurtured by their Catholic nurse Josephine'. She had difficulties getting along with her siblings, specifically with her sister Sophie Freud (as well as troubles with her cousin Sonja Trierweiler, a â€Å"bad influenceâ €  on her).Her sister, Sophie, who was the more attractive child, represented a threat in the struggle for the affection of their father: ‘the two young Freuds developed their version of a common sisterly division of territories: â€Å"beauty† and â€Å"brains†Ã¢â‚¬Ëœ, and their father once spoke of her ‘age-old jealousy of Sophie'. As well as this rivalry between the two sisters, Anna had other difficulties growing up – ‘a somewhat troubled youngster who complained to her father in candid letters how all sorts of unreasonable thoughts and feelings plagued her'. It seems that ‘in general, she was relentlessly competitive with her siblings†¦ nd was repeatedly sent to health farms for thorough rest, salutary walks, and some extra pounds to fill out her all too slender shape': she may have suffered from a depression which caused eating disorders. The relationship between Anna and her father was different from the rest of her family; they were very close. She was a lively child with a reputation for mischief. Freud wrote to his friend Wilhelm Fliess in 1899: ‘Anna has become downright beautiful through naughtiness'. Freud is said to refer to her in his diaries more than others in the family.Later on Anna Freud would say that she didn’t learn much in school; instead she learned from her father and his guests at home. This was how she picked up Hebrew, German, English, French and Italian. At the age of 15, she started reading her father’s work: a dream she had ‘at the age of nineteen months†¦ [appeared in] The Interpretation of Dreams, and commentators have noted how ‘in the dream of little Anna†¦ little Anna only hallucinates forbidden objects'. Anna finished her education at the Cottage Lyceum in Vienna in 1912. Suffering from a depression, she was very insecure about what to do in the future.Subsequently, she went to Italy to stay with her grandmother, and there is evid ence that ‘In 1914 she travelled alone to England to improve her English', but was forced to leave shortly after arriving because war was declared. In 1914 she passed the test to be a trainee at her old school, the Cottage Lyceum. From 1915 to 1917, she was a trainee, and then a teacher from 1917 to 1920. She finally quit her teaching career because of tuberculosis. In 1918, her father started psychoanalysis on her and she became seriously involved with this new profession.Her analysis was completed in 1922 and thereupon she presented the paper â€Å"The Relation of Beating Fantasies to a Daydream† to the Vienna Psychoanalytical Society, subsequently becoming a member. In 1923, Freud began her own psychoanalytical practice with children and two years later she was teaching at the Vienna Psychoanalytic Training Institute on the technique of child analysis. From 1925 until 1934, she was the Secretary of the International Psychoanalytical Association while she continued ch ild analysis and seminars and conferences on the subject.In 1935, Freud became director of the Vienna Psychoanalytical Training Institute and in the following year she published her influential study of the â€Å"ways and means by which the ego wards off displeasure and anxiety†, The Ego and the Mechanisms of Defence. It became a founding work of ego psychology and established Freud’s reputation as a pioneering theoretician. In 1938 the Freuds had to flee from Austria as a consequence of the Nazis' intensifying harassment of Jews in Vienna following the Anschluss by Germany. Her father's health had deteriorated severely due to jaw cancer, so she had to organize the family's emigration to London.Here she continued her work and took care of her father, who finally died in the autumn of 1939. When Anna arrived in London, a conflict came to a head between her and Melanie Klein regarding developmental theories of children, culminating in the Controversial discussions. The w ar gave Freud opportunity to observe the effect of deprivation of parental care on children. She set up a centre for young war victims, called â€Å"The Hampstead War Nursery†. Here the children got foster care although mothers were encouraged to visit as often as possible.The underlying idea was to give children the opportunity to form attachments by providing continuity of relationships. This was continued, after the war, at the Bulldogs Bank Home, which was an orphanage, run by colleagues of Freud, that took care of children who survived concentration camps. Based on these observations Anna published a series of studies with her longtime friend, Dorothy Burlingham-Tiffany on the impact of stress on children and the ability to find substitute affections among peers when parents cannot give them. In 1947, Freud and Kate Friedlaender established the Hampstead Child Therapy Courses.Five years later, a children's clinic was added. Here they worked with Freud's theory of thedeve lopmental lines. Furthermore Freud started lecturing on child psychology: Siegfried Bernfeld and August Aichorn, who both had practical experience of dealing with children, were among her mentors in this. From the 1950s until the end of her life Freud travelled regularly to the United States to lecture, to teach and to visit friends. During the 1970s she was concerned with the problems of emotionally deprived and socially disadvantaged children, and she studied deviations and delays in development.At Yale Law School, she taught seminars on crime and the family: this led to a transatlantic collaboration with Joseph Goldstein and Albert Solnit on children and the law, published as Beyond the Best Interests of the Child (1973). Freud died in London on 9 October 1982. She was cremated at Golders Green Crematorium and her ashes placed in a marble shelf next to her parents' ancient Greek funeral urn. Her lifelong friend Dorothy Burlingham and several other members of the Freud family also rest there.One year after Freud's death a publication of her collected works appeared. She was mentioned as â€Å"a passionate and inspirational teacher† and in 1984 the Hampstead Clinic was renamed the Anna Freud Centre. Furthermore her home in London for forty years was in 1986, as she had wished, transformed into the Freud Museum, dedicated to her father and the psychoanalytical society. Major contributions to psychoanalysis Anna Freud's first article, ‘on beating fantasies, drew in part on her own inner life, but th[at]†¦ made her contribution no less scientific'.In it she explained how ‘Daydreaming, which consciously may be designed to suppress masturbation, is mainly unconsciously an elaboration of the original masturbatory fantasies'. Freud had earlier covered very similar ground in ‘†A Child is Being Beaten†Ã¢â‚¬Ëœ – ‘they both used material from her analysis as clinical illustration in their sometimes complementary pap ers' – in which he highlighted a female case where ‘an elaborate superstructure of day-dreams, which was of great significance for the life of the person concerned, had grown up over the masochistic beating-phantasy†¦ one] which almost rose to the level of a work of art'. ‘Her views on child development, which she expounded in 1927 in her first book, An Introduction to the Technique of Child Analysis, clashed with those of Melanie Klein†¦ [who] was departing from the developmental schedule that Freud, and his analyst daughter, found most plausible'. In particular, Anna Freud's belief that ‘In children's analysis, the transference plays a different role†¦ and the analyst not only â€Å"represents mother† but is still an original second mother in the life of the child' became something of an orthodoxy over much of the psychoanalytic world.For her next major work in 1936, her ‘classic monograph on ego psychology and defense mechanism s, Anna Freud drew on her own clinical experience, but relied on her father's writings as the principal and authoritative source of her theoretical insights'. Here her ‘cataloguing of regression, repression, reaction formation, isolation, undoing, projection, introjection, turning against the self, reversal and sublimation' helped establish the importance of the ego functions and the concept of defense mechanisms, continuing the greater emphasis on the ego of her father — ‘We should like to learn more about the ego' — during his final decades.Special attention was paid in it to later childhood and adolescent developments — ‘I have always been more attracted to the latency period than the pre-Oedipal phases' – emphasising how the ‘increased intellectual, scientific, and philosophical interests of this period represent attempts at mastering the drives'. The problem posed by physiological maturation has been stated forcefully by Anna Freud. â€Å"Aggressive impulses are intensified to the point of complete unruliness, hunger becomes voracity†¦ The reaction-formations, which seemed to be firmly established in the structure of the ego, threaten to fall to pieces†.Selma Fraiberg's tribute of 1959 that ‘The writings of Anna Freud on ego psychology and her studies in early child development have illuminated the world of childhood for workers in the most varied professions and have been for me my introduction and most valuable guide spoke at that time for most of psychoanalysis outside the Kleinian heartland. Arguably, however, it was in Anna Freud's London years ‘that she wrote her most distinguished psychoanalytic papers — including â€Å"About Losing and Being Lost†, which everyone should read regardless of their interest in psychoanalysis'.Her description therein of ‘simultaneous urges to remain loyal to the dead and to turn towards new ties with the living' may perhaps reflect her own mourning process after her father's recent death. Focusing thereafter on research, observation and treatment of children, Anna Freud established a group of prominent child developmental analysts (which included Erik Erikson, Edith Jacobson and Margaret Mahler) who noticed that children's symptoms were ultimately analogue to personality disorders among adults and thus often related to developmental stages.Her book Normality and Pathology in Childhood (1965) summarised ‘the use of developmental lines charting theoretical normal growth â€Å"from dependency to emotional self-reliance†Ã¢â‚¬Ëœ. Through these then revolutionary ideas Anna provided us with a comprehensive developmental theory and the concept of developmental lines, which combined her father's important drive model with more recent object relations theories emphasizing the importance of parents in child development processes.Nevertheless her basic loyalty to her father's work remained unimpaired , and it might indeed be said that ‘she devoted her life to protecting her father's legacy†¦ In her theoretical work there would be little criticism of him, and she would make what is still the finest contribution to the psychoanalytic understanding of passivity', or what she termed ‘altruistic surrender†¦ excessive concern and anxiety for the lives of his love objects'. Jacques Lacan called ‘Anna Freud the plumb line of psychoanalysis. Well, the plumb line doesn't make a building†¦ but] it allows us to gauge the vertical of certain problems'; and by preserving so much of Freud's legacy and standards she may indeed have served as something of a living yardstick. With psychoanalysis continuing to move away from classical Freudianism to other concerns, it may still be salutary to heed Anna Freud's warning about the potential loss of her father's 'emphasis on conflict within the individual person, the aims, ideas and ideals battling with the drives to k eep the individual within a civilized community. It has become modern to water this down to every individual's longing for perfect unity with his mother†¦There is an enormous amount that gets lost this way'. About essential personal qualities in psychoanalysts â€Å"Dear John †¦ , You asked me what I consider essential personal qualities in a future psychoanalyst. The answer is comparatively simple. If you want to be a real psychoanalyst you have to have a great love of the truth, scientific truth as well as personal truth, and you have to place this appreciation of truth higher than any discomfort at meeting unpleasant facts, whether they belong to the world outside or to your own inner person.Further, I think that a psychoanalyst should have†¦ interests†¦ beyond the limits of the medical field†¦ in facts that belong to sociology, religion, literature, [and] history,†¦ [otherwise] his outlook on†¦ his patient will remain too narrow. This point co ntains†¦ the necessary preparations beyond the requirements made on candidates of psychoanalysis in the institutes. You ought to be a great reader and become acquainted with the literature of many countries and cultures.In the great literary figures you will find people who know at least as much of human nature as the psychiatrists and psychologists try to do. Does that answer your question? † In perhaps not dissimilar vein, she wrote in 1954 that ‘With due respect for the necessary strictest handling and interpretation of the transference, I feel still that we should leave room somewhere for the realization that analyst and patient are also two real people, of equal adult status, in a real personal relationship to each other.

Black like me chapters essays

Black like me chapters essays John Howard Griffin (JHG) is a specialist for the hard life of Negroes in the south of the USA in the 1950s. His idea is to change the color of his skin for being able to experience the discrimination on his own. He visits George Levitan, one of his old friends and owner of the magazine SEPIA. After discussing the idea, Levitan pays for all the expenses for changing JHGs skin color and his trip through the south of the USA. He flies to Louisiana to meet doctors which can finally help him to find the fitting medicine to change the color of his skin from white to black. The therapy for changing his skin color has started, he takes special pills and as to sit under a sun lamp. The doctors tests were all positive and there will be no problems for JHG to change from white to black and back to white. The doctor likes the project. Unfortunately the treatment does not work as rapidly as expected. After everything is said between JHG and the doctor, the doctor sends him with the words Now you go into obliviton away. Now JHG is on his own in New Orleans and stays in different hotels where he continues his treatment. During he finished it, he only steps out at night. Then he can finally start his observations which succeed immediately: Everybody thinks that he is a Negro, he makes his first experiences with the segregation, like bathrooms only for white men. He meets many other Negroes and talks to them about the discrimination. JHG goes from his hotel to the ghetto, were he tries how it is to get along with the people living there. On his way he finds out that he must NEVER take a look at white women. In the ghetto he meets Sterling, who becomes his friend. His work is to shine shoes of white men. JHG works together with him and gets to know how the white people are behaving when their shoes are being shone by a boy: For them, the Negro is nothing but a thing. For lunch the eat together with Joe, an...

How to Title an Essay (in Under 5 Minutes)

How to Title an Essay (in Under 5 Minutes) Coming up with the ideal title for an essay, especially a really important one, can be a daunting task for most. There’s a fair amount of pressure involved and because of the near limitless potential people can get completely stuck. In this post we’re going to first investigate how critical titles are and then talk about how to go find the perfect one. Before we do though, something needs to be said. Listen, in reality the substance of your essay is what will determine your grade, not the title. From the grading perspective it doesn’t carry much power. You honestly could come up with a crummy title and if it’s a quality essay still pass with flying colors. Get it? With that said, the key to coming up with decent titles in only a couple minutes is not taking them too seriously. Ideally you really shouldn’t even worry about the title until after you’ve written out the first draft anyway. Then you can keep these four things in mind and it should be smooth sailing. First Ponder: â€Å"What’s in a title?† The answer to this timeless question is†¦pretty much everything is in a title. It’s the top of the proverbial thought-pyramid. It’s the touch-off organizational point. It’s the unique selling proposition (USP) or elevator pitch. Let’s look at it from a bullet point perspective just for fun: Your title is a provocative prediction that forecasts the content of your essay. Don’t take it lightly. It’s candy for the intellect. Shoot for engaging and interesting over generic whenever possible. An impressive title sets the mood, so make sure it’s a captivating one. In other words, you’re setting the tone for the writing. See, I told you the title is everything. Your title should be composed of or at least have 2 to 3 solid and exceedingly relevant key words in it. Don’t think you can master the art of coming up with titles in minutes right out of the park. Most people neglect their creative mind too much to do that. It takes practice. You’ll learn in time, so relax and enjoy the process. Wait, process? It’s a Process, not Spontaneous Creation Oftentimes newer students think they can just magically come up with an ideal title out of thin air based on limited knowledge. Like, they know the topic they have to write on so they just look at a few blogs and conjure something randomly relevant. Sometimes that can work, but it usually doesn’t. Instead, loosely follow these rough series of steps: Write out a word cloud of about 20-30 relevant keywords or phrases to the topic at hand. Start to organize them in your mind or on paper and construct sentences that are either questions or statements. The questions should be direct and the statements penetrating. Choose some sort of object or theme from within the essay itself (if it’s been written already) that you use to inject sensuality. In other words, something they can hear, taste, see, smell or feel. Start with longer titles and then chisel them down to only the most relevant words. Any word in the title that isn’t necessary, meaning it will still make sense without it, should be removed. Wherever there is generality, add specificity. If you are experiencing writers block and the deadline is approching, you can consider the option of our writing service. The Grammatical Aspect of Titles Let’s get the rules of the game dealt with now. There isn’t too many of them so relax. The Devil’s in the details ladies and gentlemen, so remember to pay attention. First, make sure you use proper capitalization. A basic rule of thumb is that unless we’re talking about the first word in your title, you shouldn’t capitalize pronouns, conjunctions or prepositions. It just looks sloppy. Secondly, don’t underline the title either or put it in quotation marks. That’s just flat out embarrassing. That’s it pretty much. Make sure you get an idea of how formal the essay has to be because if the professor is down for informality and artistic expression you can use all kinds of grammatical signals to enhance your title like colons or the triple-period†¦ Consider Your Audience If the only person who will be reading this essay is your professor, then you need to ask yourself what you know about them. I mean actually KNOW, not assume. Never give professors what you think they want to hear, because that oftentimes lead to disaster. Are the more conservative or artistic? Do they appreciate self-expression, or are they more kind to those who strictly follow the rules? Have you grappled with essay titles before? What’s your recipe for awesome titles that engage, get the point across, set a good tone and lead into the essay in a way that keeps your particular audience captivated? Spread the knowledge!

Education Essay Example | Topics and Well Written Essays - 1000 words - 27

Education - Essay Example Religion has played a great role in the marked improvement in academic performances of most African-Americans and has been one of the reasons for the reduced dropout rates of African-Americans over the years (Dewey, 1938). Ethics and morals are often associated with religion. Religion champions for virtues such as respect for one another, tolerance to varied views, active listening, engagement in constructive dialogue, hard work, honesty, and so on – all of which are attributes that promote success in the classroom set up and aids in keeping students in schools. It also promotes the ethos of opening up freely about concerns or problems with teaching, content, coverage, and so on. Religion has effectively inculcated in most of these students personal values outside school/ class rules that encourage proper academic results and achievements. An example in mind is when I conducted a brief interview/ survey of sampled students in class about what would prompt one to steer clear of what we termed ‘academic threats’ such as apathy in class, indiscipline, intolerance, drug abuse, unplanned pregnancies, and so on. 2% of my interviewees cited their childhood upbringing as the reasons to stay focused and on track, 3% cited the fear of repercussion (by school authorities, police, and so on), 5% cited example they have been laid for by their peers and family members while a whopping 90% of those I question cited religion.

Geology of Brazil Essay Example | Topics and Well Written Essays - 1250 words

Geology of Brazil - Essay Example The six major groups that constitute the Brazilian population are the Portuguese who colonized Brazil in the 16th century, Africans brought to Brazil as slaves, European, Middle-Eastern, and Japanese and other Asian immigrant groups who settled in Brazil since the mid-19th century. Further, the indigenous people of Tupi and Guarani language stock. â€Å"Although the major European ethnic stock of Brazil was originally Portuguese, subsequent waves of immigration contributed to a diverse ethnic and cultural heritage† (BWHA 2011). Thesis Statement: The purpose of this paper is to investigate the geology of Brazil in order to gain an appreciation of the land, history and dynamics of the home country. The Geology of Brazil Brazil is located within the South American Platform with its basement consisting of a highly complex geologic evolution beginning from the Archaean period. The region of Brazil had become completely consolidated â€Å"between the Proterozoic Superior period and the beginning of the Palaeozoic period, with the closing in the Brazilian cycle† (Machado, 2011). ... Brazil Geology: Crystalline Shields and Sedimentary Basins (Machado, 2011)       Crystalline shields    Sedimentary basins    The Crystalline shields and the sedimentary basins of Brazil are clearly demarcated above (Fig.1). The shield of Guyana extends to the north of the basin of Amazonas; â€Å"the shield of the Brazil-central, or Guapore extends to the interior of Brazil and south of that basin, while the Atlantic shield is exposed in the oriental portion reaching the Atlantic border† (Machado, 2011). These shields are exposed in over half the area of Brazil. On that platform in Brazil were developoed three extensive basins with sineclisis character: Amazonas, Paraiba and Parana, which developed by filling spatially with sedimentary and volcanic coverings during stable conditions of ortho-platform originating from Ordovician-Silurian. Additionally, several other smaller basins including coastal basins and other sedimentary areas, occur exposed on the platform. The Carajas region in the Amazon belt of Brazil reveals a number of important features regarding the reactivation of Archaean basement terrains. A general increase in temperature is linked to deformation through time that is consistent with progressive exhumation of the crust. Similar embrittlement sequences are recognized in many other long-lived basement shear zones. Secondly, the regional basement fabrics are steeplyh dipping and trending east to west. Those deformations that followed are wrench-dominated events probably because the foliation orientation favours strike-slip, as opposed to dip-slip reactivation. Thirdly, the location of the younger Cover Assemblage rocks is structurally controlled by strike-slip fault zones. On the other hand, however, faulting entirely post-dates the deposition and does

Dr, Charles R. Drew Essay Example | Topics and Well Written Essays - 1250 words

Dr, Charles R. Drew - Essay Example In 1922, he got the opportunity to join the Amherst College. In his time of study at Amherst, Drew received numerous athletic awards. Later after graduating from Amherst College, he took the position of director of athletics and lecturer of chemistry and biology at Morgan State College. He worked at Morgan College for a period of two years, and later joined a medical school using the savings he had made when working as a lecturer (Hoover 837). Drew had chosen Howard University as his first choice, but the University declined to offer him an admission because he did not have two hours of English credits. However, Drew was offered an admission at McGill University in Montreal, Canada, where his credits in English were satisfactory. At McGill University, Drew was elected to Alpha Omega Alpha and acquired a master of surgery together with a doctor of medicine. Later, Drew went for an internship at the Royal Victoria Hospital and then proceeded for internal medicine at the Montreal Genera l Hospital. After one at Montreal, Drew returned to Howard University to work as a lecturer in pathology. While working as a lecturer, he also worked as a resident surgeon at Howard University (Cornwell 612). Achievements and Contributions At Howard, Dr. Numa Adams, a dean at the time Drew was working as a lecturer was developing a clinical faculty of high standards with the main aim of providing accredited graduate residency programs to physicians of black origin. Dr. Adams took interest in Drew and organized for a two year Rockefeller fellowship for Drew. This saw Drew moving to Columbia University, where he was put under the supervision of Dr. Allen Oldfather Whipple. At Columbia University, Drew was assigned the laboratory of Dr. John Scudder and practiced there from 1938-1940. Drew and Dr. Scudder worked together and went on to perfect in the science of extracting plasma from blood. Their perfection in the science of blood transfusion was a major contribution in saving peoplesà ¢â‚¬â„¢ lives during the World War II. The contribution of Drew’s work of blood transfusion during the World War II remains one of the things drew is remembered for throughout the world (Gordon 223). Other contributions of Drew in surgical science included a better understanding of causes of shock and accurate measurement and replacement of fluids, blood, and electrolytes. In his first year of his fellowship, the Columbia University issued a vacancy in the surgical residency program, and Drew was lucky to get the appointment. While, at the surgical resident at Columbia, Drew got permission to attend an annual meeting of the John Andrew clinical society in Tuskegee. The organizer of the annual meeting was John Andrew Memorial Hospital. On his way to the annual meeting, Drew was involved in a road accident near Burlington, NC (Gordon 223). In June 1940, Drew was awarded a doctor of science in medicine by the Columbia University for his thesis titled â€Å"Banked Blood: A study in Blood Preservation†. In the same year, Drew went back to Howard to work as an assistant professor of surgery. In 1939, Drew married Minnie Lenore Robbins and was blessed with Bebe, Charlene, Rhea and Charles. In 1941, Drew got a certification from the American Board of surgery and also received the coveted Spingarn Medal from the NAACP. The medal came as a result of

Effect of Stress on Job Performance

Effect of Stress on Job Performance STRESS AND JOB PERFORMANCE People react to stress in different ways. Some copy much better than others and suffering fewer of the harmful effects of stress. Just as stress differs as a function of the individual, it also differs as a function of ones type of occupation. Some occupations are, of course, inherently more stressful than others. All of the stress-strain-health relationships have an obvious impact on the organization and industry. Both physical and mental illness renders the employee unlit for work, and combine both to lessen the satisfaction obtained from work and reduce job performance and productivity levels. There are various ways that stress symptoms or outcomes are reflected in the workplace. Evidence from a growing body of research suggests that certain individuals, in a variety of occupations, are increasingly exposed to unacceptable levels of job-related stress (Schultz Schultz, 2002). Occupational stress is any discomfort which is felt and perceived at a personal level and triggered by in stances, events or situations that are too intense and frequent in nature so as to exceed a persons coping capabilities and resources to handle them adequately (Malta, 2004) Occupational stress can be defined as the harmful physical and emotional responses that occur when the requirements of the job do not match the capabilities, resources or need of the worker (Sauter and Murphy. 1999). Performance is defined as the outcomes and accomplishments valued by the organization or system that one works in. Each individual is exposed to a range of stressors both at work and in their personal lives which ultimately affect his or her performance. Pressure at work can be positive leading to increased productivity. However, when this pressure becomes excessive it has a negative impact. The individual perceive themselves as being unable to cope and not to possess the necessary skills to combat their stress. Stress is acknowledged to be one of the main causes of absence from work (Mead, 2000). The occupational stressors can be categorized into four major groups. Firstly, the working conditions, including shift and week-end work, inadequate remuneration, hours of work, discrimination and safety at the work environment. Secondly, relationship at work including quality of relationships with peers, subordinates and supervisors. Thirdly, role conflicts and ambiguity including ill-defined role, functions, expectations, and duties. Fourthly, organization structure and climate which includes communication policy and practice, major changes in the workplace, culture of the organization, and lack of participation in decision-making. Another cause is career development including under utilization of skills or failing to reach full potential. Another contributing factor is the nature of the job which might amount to an immense amount of physical and emotional exhaustion (Parikh Taukari, 2004) The main objective of this study is to identify role of different contributing factors of job stress and to investigate level of stress on those factors in the organization. And also to find that how job performance is affected by job stress. There are different factors of job stress i.e. work overload, work under load, supervision role conflicts, career development, physical environment repetitive work, work family conflict and coworkers. RESEARCH HYPOTHESES There is difference in level of occupational stress among the employees of different departments of the organization. High level of stress adversely affects the performance of the employees. STRESS AT WORLKPLACE (OCCUPATIONAL STRESS) In todays changing and competitive work environment stress level is increasing both in WORKERS as well as MANAGERS .As a result of this work stress, more and more managers are showing signs of chronic fatigue and burnout. Research has concluded that stressed out managers are not good for organization and shareholders also .In most case stress reduced efficiency among individuals as well as reduced productivity also. Stress is the problem in amongst all the countries of the world ,irrespective of whether the economy is strong or weak .To know about the actual work stress we should have to know about the behavior of the individuals ,causes of the stress, its consequences and then how it can be reduce . â€Å"Considered from an individual`s points of view stress is our body`s physical, mental and chemical reaction to circumstance that frighten, confuse, endanger or irritate to any person†. If controlled stress, is a friend that strengthens us for the next encounter .if handled poorly, it becomes an enemy which can cause diseases like high blood pressure, ulcer, asthma, and over reactive thyroid. As per the medical explanation of the term â€Å"Stress is the body`s general response to environment situations.† it can lead to Physiological discomfort. Some kind of emotional unhappiness. Strained relationship with other people. In very simple words stress refers to an individual`s reaction to a disturbing factor in the environment. Different discipline and different professional have viewed it differently. Agarwala at 1979 believed that the confusion in definition is primarily due to the fact that the same term is used variously by scholars of different disciplines .Thus, in physic, stress is a force which acts on a body to produce strain. According to Beehr and Newman â€Å"Job stress is a condition arising from the interaction of the people and their jobs, and characterized by changes within people and force them to deviate from their normal functioning.† Stress can be defined as â€Å"Bodys non specific response to any demand made on it. Stress is not by definition synonymous with nervous system tension or anxiety. On one side Stress provides the means to express talents and energies and pursue happiness, on the other side it can also cause exhaustion and illness, either physical or psychological† One of the common accepted views of stress is provided by Selye through THREE STAGE MODEL OF STRESS. He called it General Adaptation Syndrome (GAS). Selye defines stress as â€Å"an adoptive response to the external situation that results in physical, physiological, and behavioural deviation for organizational participant.† He has suggested a three stage model and states that when an organism is confronted with a threat the general physiological response occurs in the three stages . Selye said that †¦There can be up to three phases that our resistance levels go through when we are exposed to a stressor. The first is the alarm phase. The bodys resistance to physical damage drops for a short-time. This is so our bodies can prepare to cope with the stressor by using up available energy and normally protective stress hormones. Temporarily some of our defenses against physical damage drop so that our blood pressure increases, blood-sugar rises, muscle tension increases, we breathe faster and deeper and we get a surge of adrenaline-like substances to give us extra physical capabilities should we need them. If the stressor no longer exists the body returns to its normal level of resistance. However if the stressor persists, (we cant fight or flee from it or and this goes beyond his original thinking we are unable to apply counteracting psychosocial resources) our level of resistance increases beyond normal, relaxed levels When our bodies start to run in higher gear. High levels of stress hormones continue to help us cope with the stressor. This is appropriately called the resistance phase. If there is no relief the body can continue for days, weeks, even years until either the stressor is suddenly removed or because it is very energy-consuming our body collapses often with more dangerous and extreme physical reactions. They are the same as in the alarm phase only more intense and more relentless. It is here in this third or exhaustion phase that our health suffers or even death can occur. Our level of resistance to physical disorder, disease and psychological pressure is at its lowest. It is characterized by feelings of lethargy an absence of energy and bodily resources to cope. MEASUREMENT OF ROLE STRESS: In the context of India two measures have been developed by Indian researchers and have been extensively used in research in India. They are given below: ORGANIZATIONAL ROLE STRESS: This instrument developed by Pareek (1983) this instrument based on the key concept t understand the integration of the organization .It is through this role that the individual interacts and gets integrated with the system. An n organization can be defined as system of roles, where role has been defined by the expectations various significant persons, including himself / herself, have from that position. The concept of role and the related concepts of ‘role space and ‘role set have a built- in potential for conflict and stress (Pareek 1999). From the point of view of an individual, two role systems are important: Role Space and Role Set. ROLE SPACE:- Each individual occupies and plays several roles simultaneously. A person can be a son a father a member of a club and so on at the same time. All these roles constitute role space time. All these roles constitute role space. In the center of the role space is the self. Role space is the self. Role space thus can be defending as â€Å"the dynamic inter-relationship between the self various roles an individual occupies.† ROLE SET;- The individual`s role in the organization is defined by the expectations of other significant roles and those of the individual himself .thus the role set is â€Å"the pattern of relationship between the role being considered and other roles. The organization role stress scale consists of 50 items measuring ten different types of organizational role stresses. These roles stress are Following: Inter role distance (IRD):-it is expected when there is a conflict between organizational and non organizational roles. Role stagnation (RS):- it is the feeling of being stuck in same role. Role expectation conflict (REC):- Stress is generated by expectation of different significant persons such as superior , subordinate, and peers ,about the same role and the role occupant`s ambivalence as to whom to please. Role Erosion (RE); Here stress is the function of the role occupant`s feeling that some function which should properly belong to her role are transferred to some other role. Role Overload (RO) ; when the role occupant feels that there are too many expectations from her. Role Isolation (RI); Stress refer to the psychological distance between the occupant role and other roles in the same role set. Personal Inadequacy; It arises when the role occupant feels that he does not have the necessary skills and training for effectively performing the function expected from his role. Self Role Distance (SRD):- When the role the person occupies goes against his self concept. Role Ambiguity (RA):- It refers to the lack of clarity about the expectation of the role. Resource Inadequacy (RIN):- Stress is evident when the role occupant feels that he is not provided with the adequate resources for performing the function expected from his role. SOURCES OF STRESS It has been said that stress result form a misfits between environmental demands and personal adequacies to meet these demands .However, management of stress is not possible unless the individual is aware of the specific source of stress. Stress can be emanating from variety of sources. Pestonjee (1983) has identified three important sectors of life in which stress originates .These are (a) Job and organization (b) Social Factors (c) Inter Psychic sector .The first namely , job and organization, refers to totality of the work environment (task ,atmosphere, colleagues , compensations, policies ,etc.)The social factors refer to the social / culture context of life .It may include religion, caste, language, dress and other factors. The intra psychic sector encompasses those things which are intimate and personal like temperament, values, abilities, and health. It is contended that stresses can originate in any of these sectors or in combinations thereof. Factor intrinsic to the Job: These are related to poor working conditions shift work, long hours, poor technology, travel, risk and danger, work over load. Role in the organization: When a persons role in an organization is clearly defined and understood, and when expectation place upon the individual are also clear and non- conflicting, stress can be kept to a minimum. Ivancevich and Matteson (1980) have identified three critical factors- role ambiguity ,role conflict , and degree of responsibility for others are major source of stress. Relation -ship at work: The working relationship which one has with people working in the same organization can also be a major source of stress. Career Development : A host of issue such as job security , fear of job loss, obsolescence or retirement and numerous performance appraisals can create pressure and strain. Organizational structure climate: just being part of an organization can present threats to a persons sense of freedom and autonomy. It seems that the position in the organization has something to do with stress. However the research evidence its inclusive .some studies have found that position in the organization does make a difference in job stress. Nature of Profession: The research evidence suggests that certain kind of occupations cause greater stress. Than others in a study of comparative degree of stress amongst professionals Mishra(2001)collected data from 144 doctors and 82 nurses drawn from various hospitals , their result show that nurses experience greater stress in their job as compared to doctors. Predispositional stress: The degree of stress seems vary with the personality and predispositional factor. Some individuals experience greater stress than others. Doctors with internal locus of control reported higher organizational stress than the internal . (Kumar 1988) The below chart shows one example of the structure of a department in an organization, indicating typical causes of stress that may effect stress at certain levels in the structure, and particular. Causes that are affecting individuals. Stress is contagious; anyone who is not performing well due to increases the amount of pressure on their colleagues, superiors, and subordinates. SYMPTOMS OF STRESS As stated earlier Stress is caused by or reaction to the external events and bring about changes in our response and our general behavior. The presence of Stress can be estimated by the analysis of certain symptoms an individual shows. These symptoms can be divided into three different categories. They are Feelings ,Behavoiur and pshysological . When the individual experience Stress, one or more of the following symptoms can be exhibited: Feelings The individual becomes anxious about the outcomes and is scared. The person feels that he has got something to loose or something wrong will take place. In an anxious state the person does not want to be corrected or interrupted. He looks out for other areas where he can forget about the stress-causing event for a while. The person becomes irritable and moody. During high level of Stress the individual develops a negative frame of mind and suffers from low self-esteem. The person loses faith in his capabilities and is afraid of the failures. The individual does not have a focused approach and is not able to concentrate and is involved in his own plans and thoughts. Physiological and Behavioral Changes Speech problems. Impulsive Behavior Crying for no apparent reason. Laughing in a high pitch and nervous tone of voice. Grinding of teeth Increasing smoking and use of drugs and alcohol. Being accident-prone Perspiration /sweaty hands Increased heart beat Trembling/Sleeping problems Diarrhea / indigestion / vomiting/ nausea Butterflies in stomach Headaches Premenstrual tension Pain in the neck and or lower back Susceptibility to illness Loss of appetite Nervous ticks Dryness of throat and mouth. Tiring easily or over eating CONSEQUENCES OF STRESS The effect of stress is closely linked to individual personality. The same level of stress affects different people in different ways each person has different ways of coping. Recognizing these personality types means that more focused help can be given. Stress shows itself number of ways. For instance, individual who is experiencing high level of stress may develop high blood pressure, ulcers, irritability, difficulty in making routine decisions, loss of appetite, accident proneness, and the like. These can be subsumed under three categories: Individual consequences Organizational consequence Burnout Individual consequences: Individual consequences of stress are those, which affect the individual directly. Due to this the organization may suffer directly or indirectly, but it is the individual who has to pays for it. Individual consequences of stress are broadly divided into behavioral, psychological and medical. v Behavioral consequences of stress are responses that may harm the person under stress or others. Behaviorally related stress symptoms include changes in productivity, turnover, as well as changes in eating habits, increased smoking or consumption of alcohol, paid speech, and sleep disorders. v Psychological consequences of stress replace to an individual mental health and well-being from or felling depressed. Job related stress could cause dissatisfaction, infact it has most psychological effect on the individual and lead to tension, anxiety irritability, and boredom. v Medical consequences of stress affect a persons well being. According to a research conducted, it revealed that stress could create changes in metabolism, increase heart and breathing rates, increases blood pressure bring out headaches and induce heart attacks. Organizational consequences: Organizational consequences of stress have direct affect on the organizations. These include decline in performance, withdrawal and negative changes in attitude.  ¯ Decline in performance can translate into poor quality work or a drop in productivity. Promotions and other organizational benefits get affected due to this.  ¯ Withdrawal behavior also can result from stress. Significant form of withdrawal behavior is absenteeism.  ¯ One main affect of employee stress is directly related to attitudes. Job satisfaction, morale and organizational commitment can all suffer, along with motivation to perform at higher levels. Burnout:- A final consequence of stress has implementation for both people and organizations. Burnout is a general feeling of exhaustion that develops when an individual simultaneously experiences too much pressure and few sources of satisfaction. STRESS AND YOUR PERFORMANCE So far, we have seen that stress is a negative experience. We have seen the short-term burnout. The Positive Effects of Pressure Sometimes, however, the pressures and demands that may cause stress can be positive in their effect. One example of this is where sportsmen and women flood their bodies with fight-or-flight adrenaline to power an explosive performance. Another example is where deadlines are used to motivate people who seem bored or unmotivated. We will discuss this briefly here, but throughout the rest of this site we see stress as a problem that needs to be solved. The Negative effect of pressure In most work situations jobs, our stress responses cause our performance to suffer. A calm, rational, controlled and sensitive approach is usually called for in dealing with most difficult problems at work: Our social inter-relationships are just too complex not to be damaged by an aggressive approach, while a passive and withdrawn response to stress means that we can fail to assert our rights when we should. Before we look further at how to manage stress and our performance, it is important to look at the relationship between pressure and performance in a little more detail, first by looking at the idea of the â€Å"Inverted-U†, and second by looking at Flow. This is the ideal state of concentration and focus that brings excellent performance. Pressure Performance – the Inverted U The relationship between pressure and performance is explained in one of the oldest and most important ideas in stress management, the â€Å"Inverted-U† relationship between pressure and performance. The Inverted-U relationship focuses on peoples performance of a task. The left hand side of the graph is easy to explain for pragmatic reasons. When there is very little pressure on us to carry out an important task, there is little incentive for us to focus energy and attention on it. This is particularly the case when there may be other, more urgent, or more interesting, tasks competing for attention. As pressure on us increases, we enter the â€Å"area of best performance†. Here, we are able to focus on the task and perform well – there is enough pressure on us to focus our attention but not so much that it disrupts our performance. The right hand side of the graph is more complex to explain. Negative Thoughts Crowd Our Minds We are all aware that we have a limited short-term memory: If you try to memorize a long list of items, you will not be able to remember more than six or eight items unless you use formal memory techniques. Similarly, although we have huge processing power in our brains, we cannot be conscious of more than a few thoughts at any one time. In fact, in a very real way, we have a limited â€Å"attention capacity†. As we become uncomfortably stressed, distractions, difficulties, anxieties and negative thinking begin to crowd our minds. This is particularly the case where we look at our definition of stress, i.e. that it occurs when a person perceives that â€Å"demands exceed the personal and social resources the individual is able to mobilize.† These thoughts compete with performance of the task for our attention capacity. Concentration suffers, and focus narrows as our brain becomes overloaded. As shown in the figure, this is something of a slippery slope: the more our brain is overloaded, the more our performance can suffer. The more our performance suffers, the more new distractions, difficulties, anxieties and negative thoughts crowd our minds. Other research has shown that stress reduces peoples ability to deal with large amounts of information. Both decision-making and creativity are impaired because people are unable to take account of all the information available. This inability accounts for the common observation that highly stressed people will persist in a course of action even when better alternatives are available. It also explains why anxious people perform best when they are put under little additional stress, while calm people may need additional pressure to produce a good performance. Notes on the research behind the Inverted-U: While this is an important and useful idea, peoples evaluations of stress and performance are by necessity subjective. This has made it difficult to prove the ‘Inverted-U idea formally. Also, for ease of explanation, we show a smooth curve here. In reality, different people have different shaped and positioned inverted-Us at different times and in different circumstances. This is all part of â€Å"lifes rich tapestry†. Entering a State of Flow When you are operating in your â€Å"area of best performance†, you are normally able to concentrate, and focus all of your attention on the important task at hand. When you do this without distraction, you often enter what Professor Mihaly Csikszentmihalyi of Chicago University describes as a state of ‘flow. This involves â€Å"being completely involved in an activity for its own sake. The ego falls away. Time flies. Every action, movement, and thought follows inevitably from the previous one, like playing jazz. Your whole being is involved, and youre using your skills to the utmost. You perform at your best in this state because you are able to focus all of your efforts, resources and abilities on the tasks at hand. While you are sufficiently motivated to resist competing temptations, you are not so stressed that anxieties and distractions interfere with clear thought. This is an intensely creative, efficient and satisfying state of mind. It is the state of mind in which, for example, the most persuasive speeches are made, the best software is developed, and the most impressive athletic or artistic performances are delivered. Helping Yourself to Get Into Flow One of the frustrations of management is that managers can feel that they lose the ‘right to these periods of deep concentration when they must be readily available to others, and be able to deal with the constantly changing information, decisions and activities around them. Studies of good managers show that they rarely get more than a few minutes alone without distraction. This alone can be frustrating, and can contribute strongly to managerial stress. In jobs where concentration is a rare commodity, there are various solutions to creating the periods of flow that sustain good performance. Solutions include working from home, or setting aside parts of the day as quiet periods. Another solution might be to delegate the activities that require the greatest levels of concentration, allowing the manager to concentrate on problems as they arise, serving to create a flow of its own. One of the key aims of this site is to help you manage stress so that you can enter this state of flow, and deliver truly excellent performance in your career. MANAGING STRESS IN THE WORK PLACE Every responds to stress in a different way, it is only by understanding the nature of individual responses that you can start fighting stress yourself and others. Reduction or elimination of stress is necessary for psychological and physical well being of an individual. Efficiency in stress management enables the individual to deal or cope with the stressful situations instead of avoidance. Strategies like tie management, body-mind and mind-body relaxation exercise, seeking social support help individual improve their physical and mental resources to deal with stress successfully. Apart from helping employees adopt certain coping strategies to deal with stress providing them with the service of counselor is also useful. Many strategies have been developed to help manage stress in the work place. Some are strategies for individuals, and other is geared toward organizations. Individual coping strategies: Many strategies for helping individuals manage stress have been proposed. Individual coping strategies are used when an employee under stress exhibits undesirable behavior on the jobs such as performance, strained relationship with co-workers, absenteeism alcoholism and the like. Employees under stress require help in overcoming its negative effects. The strategies used are: Exercise: One method by which individual can manage their stress is through exercise. People who exercise regularly are known to less likely to have heart attacks than inactive people are. Research also has suggested that people who exercise regularly feel less tension and stress are more conflict and slow greater optimism. Relaxation: A related method individual can manage stress is relaxation. Copying with stress require adaptation. Proper relaxation is an effective way to adopt. Relaxation can take many forms. One way to relax is to take regular vacations; people can also relax while on the job (i.e. take regular breaks during their normal workday). A popular way of resting is to sit quietly with closed eyes for ten minutes every afternoon. Time management: Time management is an often recommended method for managing stress, the idea is that many daily pressures can be eased or eliminated if a person does a better job of managing time. One popular approach to time management is to make a list, every morning or the thins to be done that day. Then you group the items on the list into three categories: critical activities that must be performed, important activities that should be performed, and optimal or trivial things that can be delegated or postponed, then of more of the important things done every day. ROLE MANAGEMENT: Some what related to time management in which the individual actively works to avoid overload, ambiguity and conflict. SUPPORT GROUPS: This method of managing stress is to develop and maintain support group. A support group is simply a group of family member or friends with whom a person can spend time. Supportive family and friends can help people deal with normal stress on an ongoing basis. Support groups can be particularly useful during times of crisis. BEHAVIORAL SELF-CONTROL: In ultimate analysis, effective management if stress presupposes exercise of self-control on the part of an employee. By consciously analyzing the cause and consequences of their own behavior, the employees can achieve self-control. They can further develop awareness of their own limits of tolerance and learn to anticipate their own responses to various stressful situations. The strategy involves increasing an individuals control over the situations rather than being solely controlled by them. COGNITIVE THERAPY: The cognitive therapy techniques such as Ellis rational emotive model and Meichenbaums cognitive strategy fir modification have been used as an individual strategy for reducing job stress. COUNSELING: Personal counseling help employees understand and appreciate a diverse workforce, the holistic approach adopted by the counselor gives him a comprehensive view of the employee as client and enable him to deal the issues of work related problems in a larger context with his awareness of the inter-relationship among problems in adjustment with self, other and environment and that a work concern will effect personal life and vice-versa, the employee would receive help regarding the problem in all life. One of the advantage of the individual interventions is the individual can use these skills to improve the quality of life in offer domains like family, social support and self, thus reducing the negative carry of experiences in these domains into the work life which might effect his occupation mental health. ORGANIZATIONAL STRATEGIES: The most effective way of managing stress calls for adopting stressors and prevent occurrence of potential stressors. Two basic organizational strategies for helping employees manage stress are institutional programs and collateral programs. Work Design Stress Management programs Work schedules Health promotions programs Culture Other programs Supervision Institutional programs: Institutional programs for managing stress are undertaken to established organizational mechanism Effect of Stress on Job Performance Effect of Stress on Job Performance STRESS AND JOB PERFORMANCE People react to stress in different ways. Some copy much better than others and suffering fewer of the harmful effects of stress. Just as stress differs as a function of the individual, it also differs as a function of ones type of occupation. Some occupations are, of course, inherently more stressful than others. All of the stress-strain-health relationships have an obvious impact on the organization and industry. Both physical and mental illness renders the employee unlit for work, and combine both to lessen the satisfaction obtained from work and reduce job performance and productivity levels. There are various ways that stress symptoms or outcomes are reflected in the workplace. Evidence from a growing body of research suggests that certain individuals, in a variety of occupations, are increasingly exposed to unacceptable levels of job-related stress (Schultz Schultz, 2002). Occupational stress is any discomfort which is felt and perceived at a personal level and triggered by in stances, events or situations that are too intense and frequent in nature so as to exceed a persons coping capabilities and resources to handle them adequately (Malta, 2004) Occupational stress can be defined as the harmful physical and emotional responses that occur when the requirements of the job do not match the capabilities, resources or need of the worker (Sauter and Murphy. 1999). Performance is defined as the outcomes and accomplishments valued by the organization or system that one works in. Each individual is exposed to a range of stressors both at work and in their personal lives which ultimately affect his or her performance. Pressure at work can be positive leading to increased productivity. However, when this pressure becomes excessive it has a negative impact. The individual perceive themselves as being unable to cope and not to possess the necessary skills to combat their stress. Stress is acknowledged to be one of the main causes of absence from work (Mead, 2000). The occupational stressors can be categorized into four major groups. Firstly, the working conditions, including shift and week-end work, inadequate remuneration, hours of work, discrimination and safety at the work environment. Secondly, relationship at work including quality of relationships with peers, subordinates and supervisors. Thirdly, role conflicts and ambiguity including ill-defined role, functions, expectations, and duties. Fourthly, organization structure and climate which includes communication policy and practice, major changes in the workplace, culture of the organization, and lack of participation in decision-making. Another cause is career development including under utilization of skills or failing to reach full potential. Another contributing factor is the nature of the job which might amount to an immense amount of physical and emotional exhaustion (Parikh Taukari, 2004) The main objective of this study is to identify role of different contributing factors of job stress and to investigate level of stress on those factors in the organization. And also to find that how job performance is affected by job stress. There are different factors of job stress i.e. work overload, work under load, supervision role conflicts, career development, physical environment repetitive work, work family conflict and coworkers. RESEARCH HYPOTHESES There is difference in level of occupational stress among the employees of different departments of the organization. High level of stress adversely affects the performance of the employees. STRESS AT WORLKPLACE (OCCUPATIONAL STRESS) In todays changing and competitive work environment stress level is increasing both in WORKERS as well as MANAGERS .As a result of this work stress, more and more managers are showing signs of chronic fatigue and burnout. Research has concluded that stressed out managers are not good for organization and shareholders also .In most case stress reduced efficiency among individuals as well as reduced productivity also. Stress is the problem in amongst all the countries of the world ,irrespective of whether the economy is strong or weak .To know about the actual work stress we should have to know about the behavior of the individuals ,causes of the stress, its consequences and then how it can be reduce . â€Å"Considered from an individual`s points of view stress is our body`s physical, mental and chemical reaction to circumstance that frighten, confuse, endanger or irritate to any person†. If controlled stress, is a friend that strengthens us for the next encounter .if handled poorly, it becomes an enemy which can cause diseases like high blood pressure, ulcer, asthma, and over reactive thyroid. As per the medical explanation of the term â€Å"Stress is the body`s general response to environment situations.† it can lead to Physiological discomfort. Some kind of emotional unhappiness. Strained relationship with other people. In very simple words stress refers to an individual`s reaction to a disturbing factor in the environment. Different discipline and different professional have viewed it differently. Agarwala at 1979 believed that the confusion in definition is primarily due to the fact that the same term is used variously by scholars of different disciplines .Thus, in physic, stress is a force which acts on a body to produce strain. According to Beehr and Newman â€Å"Job stress is a condition arising from the interaction of the people and their jobs, and characterized by changes within people and force them to deviate from their normal functioning.† Stress can be defined as â€Å"Bodys non specific response to any demand made on it. Stress is not by definition synonymous with nervous system tension or anxiety. On one side Stress provides the means to express talents and energies and pursue happiness, on the other side it can also cause exhaustion and illness, either physical or psychological† One of the common accepted views of stress is provided by Selye through THREE STAGE MODEL OF STRESS. He called it General Adaptation Syndrome (GAS). Selye defines stress as â€Å"an adoptive response to the external situation that results in physical, physiological, and behavioural deviation for organizational participant.† He has suggested a three stage model and states that when an organism is confronted with a threat the general physiological response occurs in the three stages . Selye said that †¦There can be up to three phases that our resistance levels go through when we are exposed to a stressor. The first is the alarm phase. The bodys resistance to physical damage drops for a short-time. This is so our bodies can prepare to cope with the stressor by using up available energy and normally protective stress hormones. Temporarily some of our defenses against physical damage drop so that our blood pressure increases, blood-sugar rises, muscle tension increases, we breathe faster and deeper and we get a surge of adrenaline-like substances to give us extra physical capabilities should we need them. If the stressor no longer exists the body returns to its normal level of resistance. However if the stressor persists, (we cant fight or flee from it or and this goes beyond his original thinking we are unable to apply counteracting psychosocial resources) our level of resistance increases beyond normal, relaxed levels When our bodies start to run in higher gear. High levels of stress hormones continue to help us cope with the stressor. This is appropriately called the resistance phase. If there is no relief the body can continue for days, weeks, even years until either the stressor is suddenly removed or because it is very energy-consuming our body collapses often with more dangerous and extreme physical reactions. They are the same as in the alarm phase only more intense and more relentless. It is here in this third or exhaustion phase that our health suffers or even death can occur. Our level of resistance to physical disorder, disease and psychological pressure is at its lowest. It is characterized by feelings of lethargy an absence of energy and bodily resources to cope. MEASUREMENT OF ROLE STRESS: In the context of India two measures have been developed by Indian researchers and have been extensively used in research in India. They are given below: ORGANIZATIONAL ROLE STRESS: This instrument developed by Pareek (1983) this instrument based on the key concept t understand the integration of the organization .It is through this role that the individual interacts and gets integrated with the system. An n organization can be defined as system of roles, where role has been defined by the expectations various significant persons, including himself / herself, have from that position. The concept of role and the related concepts of ‘role space and ‘role set have a built- in potential for conflict and stress (Pareek 1999). From the point of view of an individual, two role systems are important: Role Space and Role Set. ROLE SPACE:- Each individual occupies and plays several roles simultaneously. A person can be a son a father a member of a club and so on at the same time. All these roles constitute role space time. All these roles constitute role space. In the center of the role space is the self. Role space is the self. Role space thus can be defending as â€Å"the dynamic inter-relationship between the self various roles an individual occupies.† ROLE SET;- The individual`s role in the organization is defined by the expectations of other significant roles and those of the individual himself .thus the role set is â€Å"the pattern of relationship between the role being considered and other roles. The organization role stress scale consists of 50 items measuring ten different types of organizational role stresses. These roles stress are Following: Inter role distance (IRD):-it is expected when there is a conflict between organizational and non organizational roles. Role stagnation (RS):- it is the feeling of being stuck in same role. Role expectation conflict (REC):- Stress is generated by expectation of different significant persons such as superior , subordinate, and peers ,about the same role and the role occupant`s ambivalence as to whom to please. Role Erosion (RE); Here stress is the function of the role occupant`s feeling that some function which should properly belong to her role are transferred to some other role. Role Overload (RO) ; when the role occupant feels that there are too many expectations from her. Role Isolation (RI); Stress refer to the psychological distance between the occupant role and other roles in the same role set. Personal Inadequacy; It arises when the role occupant feels that he does not have the necessary skills and training for effectively performing the function expected from his role. Self Role Distance (SRD):- When the role the person occupies goes against his self concept. Role Ambiguity (RA):- It refers to the lack of clarity about the expectation of the role. Resource Inadequacy (RIN):- Stress is evident when the role occupant feels that he is not provided with the adequate resources for performing the function expected from his role. SOURCES OF STRESS It has been said that stress result form a misfits between environmental demands and personal adequacies to meet these demands .However, management of stress is not possible unless the individual is aware of the specific source of stress. Stress can be emanating from variety of sources. Pestonjee (1983) has identified three important sectors of life in which stress originates .These are (a) Job and organization (b) Social Factors (c) Inter Psychic sector .The first namely , job and organization, refers to totality of the work environment (task ,atmosphere, colleagues , compensations, policies ,etc.)The social factors refer to the social / culture context of life .It may include religion, caste, language, dress and other factors. The intra psychic sector encompasses those things which are intimate and personal like temperament, values, abilities, and health. It is contended that stresses can originate in any of these sectors or in combinations thereof. Factor intrinsic to the Job: These are related to poor working conditions shift work, long hours, poor technology, travel, risk and danger, work over load. Role in the organization: When a persons role in an organization is clearly defined and understood, and when expectation place upon the individual are also clear and non- conflicting, stress can be kept to a minimum. Ivancevich and Matteson (1980) have identified three critical factors- role ambiguity ,role conflict , and degree of responsibility for others are major source of stress. Relation -ship at work: The working relationship which one has with people working in the same organization can also be a major source of stress. Career Development : A host of issue such as job security , fear of job loss, obsolescence or retirement and numerous performance appraisals can create pressure and strain. Organizational structure climate: just being part of an organization can present threats to a persons sense of freedom and autonomy. It seems that the position in the organization has something to do with stress. However the research evidence its inclusive .some studies have found that position in the organization does make a difference in job stress. Nature of Profession: The research evidence suggests that certain kind of occupations cause greater stress. Than others in a study of comparative degree of stress amongst professionals Mishra(2001)collected data from 144 doctors and 82 nurses drawn from various hospitals , their result show that nurses experience greater stress in their job as compared to doctors. Predispositional stress: The degree of stress seems vary with the personality and predispositional factor. Some individuals experience greater stress than others. Doctors with internal locus of control reported higher organizational stress than the internal . (Kumar 1988) The below chart shows one example of the structure of a department in an organization, indicating typical causes of stress that may effect stress at certain levels in the structure, and particular. Causes that are affecting individuals. Stress is contagious; anyone who is not performing well due to increases the amount of pressure on their colleagues, superiors, and subordinates. SYMPTOMS OF STRESS As stated earlier Stress is caused by or reaction to the external events and bring about changes in our response and our general behavior. The presence of Stress can be estimated by the analysis of certain symptoms an individual shows. These symptoms can be divided into three different categories. They are Feelings ,Behavoiur and pshysological . When the individual experience Stress, one or more of the following symptoms can be exhibited: Feelings The individual becomes anxious about the outcomes and is scared. The person feels that he has got something to loose or something wrong will take place. In an anxious state the person does not want to be corrected or interrupted. He looks out for other areas where he can forget about the stress-causing event for a while. The person becomes irritable and moody. During high level of Stress the individual develops a negative frame of mind and suffers from low self-esteem. The person loses faith in his capabilities and is afraid of the failures. The individual does not have a focused approach and is not able to concentrate and is involved in his own plans and thoughts. Physiological and Behavioral Changes Speech problems. Impulsive Behavior Crying for no apparent reason. Laughing in a high pitch and nervous tone of voice. Grinding of teeth Increasing smoking and use of drugs and alcohol. Being accident-prone Perspiration /sweaty hands Increased heart beat Trembling/Sleeping problems Diarrhea / indigestion / vomiting/ nausea Butterflies in stomach Headaches Premenstrual tension Pain in the neck and or lower back Susceptibility to illness Loss of appetite Nervous ticks Dryness of throat and mouth. Tiring easily or over eating CONSEQUENCES OF STRESS The effect of stress is closely linked to individual personality. The same level of stress affects different people in different ways each person has different ways of coping. Recognizing these personality types means that more focused help can be given. Stress shows itself number of ways. For instance, individual who is experiencing high level of stress may develop high blood pressure, ulcers, irritability, difficulty in making routine decisions, loss of appetite, accident proneness, and the like. These can be subsumed under three categories: Individual consequences Organizational consequence Burnout Individual consequences: Individual consequences of stress are those, which affect the individual directly. Due to this the organization may suffer directly or indirectly, but it is the individual who has to pays for it. Individual consequences of stress are broadly divided into behavioral, psychological and medical. v Behavioral consequences of stress are responses that may harm the person under stress or others. Behaviorally related stress symptoms include changes in productivity, turnover, as well as changes in eating habits, increased smoking or consumption of alcohol, paid speech, and sleep disorders. v Psychological consequences of stress replace to an individual mental health and well-being from or felling depressed. Job related stress could cause dissatisfaction, infact it has most psychological effect on the individual and lead to tension, anxiety irritability, and boredom. v Medical consequences of stress affect a persons well being. According to a research conducted, it revealed that stress could create changes in metabolism, increase heart and breathing rates, increases blood pressure bring out headaches and induce heart attacks. Organizational consequences: Organizational consequences of stress have direct affect on the organizations. These include decline in performance, withdrawal and negative changes in attitude.  ¯ Decline in performance can translate into poor quality work or a drop in productivity. Promotions and other organizational benefits get affected due to this.  ¯ Withdrawal behavior also can result from stress. Significant form of withdrawal behavior is absenteeism.  ¯ One main affect of employee stress is directly related to attitudes. Job satisfaction, morale and organizational commitment can all suffer, along with motivation to perform at higher levels. Burnout:- A final consequence of stress has implementation for both people and organizations. Burnout is a general feeling of exhaustion that develops when an individual simultaneously experiences too much pressure and few sources of satisfaction. STRESS AND YOUR PERFORMANCE So far, we have seen that stress is a negative experience. We have seen the short-term burnout. The Positive Effects of Pressure Sometimes, however, the pressures and demands that may cause stress can be positive in their effect. One example of this is where sportsmen and women flood their bodies with fight-or-flight adrenaline to power an explosive performance. Another example is where deadlines are used to motivate people who seem bored or unmotivated. We will discuss this briefly here, but throughout the rest of this site we see stress as a problem that needs to be solved. The Negative effect of pressure In most work situations jobs, our stress responses cause our performance to suffer. A calm, rational, controlled and sensitive approach is usually called for in dealing with most difficult problems at work: Our social inter-relationships are just too complex not to be damaged by an aggressive approach, while a passive and withdrawn response to stress means that we can fail to assert our rights when we should. Before we look further at how to manage stress and our performance, it is important to look at the relationship between pressure and performance in a little more detail, first by looking at the idea of the â€Å"Inverted-U†, and second by looking at Flow. This is the ideal state of concentration and focus that brings excellent performance. Pressure Performance – the Inverted U The relationship between pressure and performance is explained in one of the oldest and most important ideas in stress management, the â€Å"Inverted-U† relationship between pressure and performance. The Inverted-U relationship focuses on peoples performance of a task. The left hand side of the graph is easy to explain for pragmatic reasons. When there is very little pressure on us to carry out an important task, there is little incentive for us to focus energy and attention on it. This is particularly the case when there may be other, more urgent, or more interesting, tasks competing for attention. As pressure on us increases, we enter the â€Å"area of best performance†. Here, we are able to focus on the task and perform well – there is enough pressure on us to focus our attention but not so much that it disrupts our performance. The right hand side of the graph is more complex to explain. Negative Thoughts Crowd Our Minds We are all aware that we have a limited short-term memory: If you try to memorize a long list of items, you will not be able to remember more than six or eight items unless you use formal memory techniques. Similarly, although we have huge processing power in our brains, we cannot be conscious of more than a few thoughts at any one time. In fact, in a very real way, we have a limited â€Å"attention capacity†. As we become uncomfortably stressed, distractions, difficulties, anxieties and negative thinking begin to crowd our minds. This is particularly the case where we look at our definition of stress, i.e. that it occurs when a person perceives that â€Å"demands exceed the personal and social resources the individual is able to mobilize.† These thoughts compete with performance of the task for our attention capacity. Concentration suffers, and focus narrows as our brain becomes overloaded. As shown in the figure, this is something of a slippery slope: the more our brain is overloaded, the more our performance can suffer. The more our performance suffers, the more new distractions, difficulties, anxieties and negative thoughts crowd our minds. Other research has shown that stress reduces peoples ability to deal with large amounts of information. Both decision-making and creativity are impaired because people are unable to take account of all the information available. This inability accounts for the common observation that highly stressed people will persist in a course of action even when better alternatives are available. It also explains why anxious people perform best when they are put under little additional stress, while calm people may need additional pressure to produce a good performance. Notes on the research behind the Inverted-U: While this is an important and useful idea, peoples evaluations of stress and performance are by necessity subjective. This has made it difficult to prove the ‘Inverted-U idea formally. Also, for ease of explanation, we show a smooth curve here. In reality, different people have different shaped and positioned inverted-Us at different times and in different circumstances. This is all part of â€Å"lifes rich tapestry†. Entering a State of Flow When you are operating in your â€Å"area of best performance†, you are normally able to concentrate, and focus all of your attention on the important task at hand. When you do this without distraction, you often enter what Professor Mihaly Csikszentmihalyi of Chicago University describes as a state of ‘flow. This involves â€Å"being completely involved in an activity for its own sake. The ego falls away. Time flies. Every action, movement, and thought follows inevitably from the previous one, like playing jazz. Your whole being is involved, and youre using your skills to the utmost. You perform at your best in this state because you are able to focus all of your efforts, resources and abilities on the tasks at hand. While you are sufficiently motivated to resist competing temptations, you are not so stressed that anxieties and distractions interfere with clear thought. This is an intensely creative, efficient and satisfying state of mind. It is the state of mind in which, for example, the most persuasive speeches are made, the best software is developed, and the most impressive athletic or artistic performances are delivered. Helping Yourself to Get Into Flow One of the frustrations of management is that managers can feel that they lose the ‘right to these periods of deep concentration when they must be readily available to others, and be able to deal with the constantly changing information, decisions and activities around them. Studies of good managers show that they rarely get more than a few minutes alone without distraction. This alone can be frustrating, and can contribute strongly to managerial stress. In jobs where concentration is a rare commodity, there are various solutions to creating the periods of flow that sustain good performance. Solutions include working from home, or setting aside parts of the day as quiet periods. Another solution might be to delegate the activities that require the greatest levels of concentration, allowing the manager to concentrate on problems as they arise, serving to create a flow of its own. One of the key aims of this site is to help you manage stress so that you can enter this state of flow, and deliver truly excellent performance in your career. MANAGING STRESS IN THE WORK PLACE Every responds to stress in a different way, it is only by understanding the nature of individual responses that you can start fighting stress yourself and others. Reduction or elimination of stress is necessary for psychological and physical well being of an individual. Efficiency in stress management enables the individual to deal or cope with the stressful situations instead of avoidance. Strategies like tie management, body-mind and mind-body relaxation exercise, seeking social support help individual improve their physical and mental resources to deal with stress successfully. Apart from helping employees adopt certain coping strategies to deal with stress providing them with the service of counselor is also useful. Many strategies have been developed to help manage stress in the work place. Some are strategies for individuals, and other is geared toward organizations. Individual coping strategies: Many strategies for helping individuals manage stress have been proposed. Individual coping strategies are used when an employee under stress exhibits undesirable behavior on the jobs such as performance, strained relationship with co-workers, absenteeism alcoholism and the like. Employees under stress require help in overcoming its negative effects. The strategies used are: Exercise: One method by which individual can manage their stress is through exercise. People who exercise regularly are known to less likely to have heart attacks than inactive people are. Research also has suggested that people who exercise regularly feel less tension and stress are more conflict and slow greater optimism. Relaxation: A related method individual can manage stress is relaxation. Copying with stress require adaptation. Proper relaxation is an effective way to adopt. Relaxation can take many forms. One way to relax is to take regular vacations; people can also relax while on the job (i.e. take regular breaks during their normal workday). A popular way of resting is to sit quietly with closed eyes for ten minutes every afternoon. Time management: Time management is an often recommended method for managing stress, the idea is that many daily pressures can be eased or eliminated if a person does a better job of managing time. One popular approach to time management is to make a list, every morning or the thins to be done that day. Then you group the items on the list into three categories: critical activities that must be performed, important activities that should be performed, and optimal or trivial things that can be delegated or postponed, then of more of the important things done every day. ROLE MANAGEMENT: Some what related to time management in which the individual actively works to avoid overload, ambiguity and conflict. SUPPORT GROUPS: This method of managing stress is to develop and maintain support group. A support group is simply a group of family member or friends with whom a person can spend time. Supportive family and friends can help people deal with normal stress on an ongoing basis. Support groups can be particularly useful during times of crisis. BEHAVIORAL SELF-CONTROL: In ultimate analysis, effective management if stress presupposes exercise of self-control on the part of an employee. By consciously analyzing the cause and consequences of their own behavior, the employees can achieve self-control. They can further develop awareness of their own limits of tolerance and learn to anticipate their own responses to various stressful situations. The strategy involves increasing an individuals control over the situations rather than being solely controlled by them. COGNITIVE THERAPY: The cognitive therapy techniques such as Ellis rational emotive model and Meichenbaums cognitive strategy fir modification have been used as an individual strategy for reducing job stress. COUNSELING: Personal counseling help employees understand and appreciate a diverse workforce, the holistic approach adopted by the counselor gives him a comprehensive view of the employee as client and enable him to deal the issues of work related problems in a larger context with his awareness of the inter-relationship among problems in adjustment with self, other and environment and that a work concern will effect personal life and vice-versa, the employee would receive help regarding the problem in all life. One of the advantage of the individual interventions is the individual can use these skills to improve the quality of life in offer domains like family, social support and self, thus reducing the negative carry of experiences in these domains into the work life which might effect his occupation mental health. ORGANIZATIONAL STRATEGIES: The most effective way of managing stress calls for adopting stressors and prevent occurrence of potential stressors. Two basic organizational strategies for helping employees manage stress are institutional programs and collateral programs. Work Design Stress Management programs Work schedules Health promotions programs Culture Other programs Supervision Institutional programs: Institutional programs for managing stress are undertaken to established organizational mechanism